Resolved on August 26, 2026.
Between 9:47 AM and 11:24 AM ET on August 26, we experienced degraded performance across Workflow and the Shop. Some shoppers were unable to add items to their carts, while some studios experienced issues with syncing. The issue has been resolved, and performance has returned to normal. Checkouts are processing successfully, and any orders placed during the incident that did not fully process have been successfully reprocessed.
Update timeline
- resolved Aug 26, 2026, 04:25 PM UTC
Between 9:47 AM and 11:24 AM ET on August 26, we experienced degraded performance across Workflow and the Shop. Some shoppers were unable to add items to their carts, while some studios experienced issues with syncing. The issue has been resolved, and performance has returned to normal. Checkouts are processing successfully, and any orders placed during the incident that did not fully process have been successfully reprocessed.
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