Fotomerchant incident

Investigating: Some Shoppers Unable to Add Products to Cart

Resolved after 16 minutes, affecting Shopping Cart, on September 9, 2026.

resolved Sep 09, 2026, 01:39 PM UTC

This issue was resolved as of 9:34 AM ET. All shoppers can now successfully add products to their cart.

Started
Sep 09, 2026, 01:23 PM UTC
Resolved
Sep 09, 2026, 01:39 PM UTC
Duration
16m
Detected by Pingoru
Sep 09, 2026, 01:23 PM UTC

Affected components

Shopping Cart

Update timeline

  1. investigating Sep 09, 2026, 01:23 PM UTC

    We are investigating an issue that began at approximately 8:52 AM ET that is preventing some shoppers from adding products to their cart. Our team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available.

  2. resolved Sep 09, 2026, 01:39 PM UTC

    This issue was resolved as of 9:34 AM ET. All shoppers can now successfully add products to their cart.

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