Fotomerchant experienced a minor incident on September 8, 2026 affecting Job Syncing and Order Processing and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Job SyncingOrder ProcessingShopping Cart
Update timeline
- investigating Sep 08, 2026, 04:50 PM UTC
We are actively working to resolve an issue that began at 12:15 PM EST and is causing degraded performance across Workflow and the Shop. Some shoppers are currently experiencing errors when attempting to add items to their carts.
- investigating Sep 08, 2026, 04:52 PM UTC
We are continuing to investigate this issue.
- resolved Sep 08, 2026, 05:14 PM UTC
This incident has been resolved