FortiSASE incident

Third-Party Service Disruptions - Cloudflare

Resolved after 21 hours 31 minutes, affecting Endpoint Management, on November 18, 2025.

monitoring Nov 18, 2025, 04:07 PM UTC

We are aware of a global Cloudflare network issue. This impacted DNS resolution and Certificate Validation on endpoints as the CRL is behind Cloudflare. A fix was implemented by Cloudflare and we are seeing significant improvements. We will continue monitoring the situation. If you have any questions regarding this incident, please contact FortiCare Support ( https://www.fortinet.com/support/contact ) and reference FortiSASE Operations ticket #412357.

Started
Nov 18, 2025, 04:07 PM UTC
Resolved
Nov 19, 2025, 01:39 PM UTC
Duration
21h 31m
Detected by Pingoru
Nov 18, 2025, 04:07 PM UTC

Affected components

Endpoint Management

Update timeline

  1. monitoring Nov 18, 2025, 04:07 PM UTC

    We are aware of a global Cloudflare network issue. This impacted DNS resolution and Certificate Validation on endpoints as the CRL is behind Cloudflare. A fix was implemented by Cloudflare and we are seeing significant improvements. We will continue monitoring the situation. If you have any questions regarding this incident, please contact FortiCare Support ( https://www.fortinet.com/support/contact ) and reference FortiSASE Operations ticket #412357.

  2. resolved Nov 19, 2025, 01:39 PM UTC

    This incident has been resolved.

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