FortiSASE incident

Endpoint Management - Connection Errors Observed

Minor Resolved View vendor source →

FortiSASE experienced a minor incident on April 3, 2026 affecting Endpoint Management, lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 08:41 AM UTC
Resolved
Apr 03, 2026, 03:02 PM UTC
Duration
6h 21m
Detected by Pingoru
Apr 03, 2026, 08:41 AM UTC

Affected components

Endpoint Management

Update timeline

  1. investigating Apr 03, 2026, 08:41 AM UTC

    We are actively investigating an issue affecting Endpoint Management functionality across some customer environments. The issue involves a backend SSL certificate validation error that is impacting access to Endpoint Management and certain ZTNA operations. Our team is working to restore full functionality and will provide updates as more information becomes available. If you have any questions regarding this incident, please contact FortiCare Support and reference FortiSASE Operations ticket #466031.

  2. identified Apr 03, 2026, 10:34 AM UTC

    The issue has been identified and the relevant team is working on the fix.

  3. monitoring Apr 03, 2026, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 03, 2026, 03:02 PM UTC

    This incident has been resolved.