Resolved after 6 hours 21 minutes, affecting Endpoint Management, on April 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 03, 2026, 08:41 AM UTC
We are actively investigating an issue affecting Endpoint Management functionality across some customer environments. The issue involves a backend SSL certificate validation error that is impacting access to Endpoint Management and certain ZTNA operations. Our team is working to restore full functionality and will provide updates as more information becomes available. If you have any questions regarding this incident, please contact FortiCare Support and reference FortiSASE Operations ticket #466031.
- identified Apr 03, 2026, 10:34 AM UTC
The issue has been identified and the relevant team is working on the fix.
- monitoring Apr 03, 2026, 11:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 03:02 PM UTC
This incident has been resolved.
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