FortiSASE incident

Localized connectivity issue to Microsoft 365 - Toronto

Resolved after 2 days 3 hours, affecting Toronto, Canada (YTO-F1) and Toronto, Canada (YTO-F2), on March 3, 2025.

monitoring Mar 03, 2025, 06:06 PM UTC

We temporarily disconnected our peering sessions with Microsoft, in order to utilize alternate routes. Connectivity is restored.

Started: Mar 03, 2025, 06:06 PM UTC
Resolved: Mar 05, 2025, 09:28 PM UTC
Duration: 2d 3h
Detected by Pingoru: Mar 03, 2025, 06:06 PM UTC

Affected components

Toronto, Canada (YTO-F1)Toronto, Canada (YTO-F2)

Update timeline

investigating Mar 03, 2025, 06:06 PM UTC

We are actively investigating a localized connectivity issue to Microsoft 365 impacting the Toronto PoP. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket 342090.
monitoring Mar 03, 2025, 06:06 PM UTC

We temporarily disconnected our peering sessions with Microsoft, in order to utilize alternate routes. Connectivity is restored.
resolved Mar 05, 2025, 09:28 PM UTC

This incident has been resolved.

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