Resolved after 2 days 14 hours, affecting Bangalore, India (BLR-F1), on May 16, 2025.
A network incident within external ISP, Airtel, with reachability of specific destination networks was observed. The incident was resolved and we are following up with the ISP for root cause analysis. We will continue to monitor this situation.
Affected components
Update timeline
- identified May 16, 2025, 07:49 PM UTC
A network issue has been identified at the BLR-F1 PoP impacting some routes to external destinations, and is currently in the process of being remediated. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #359678.
- monitoring May 16, 2025, 08:07 PM UTC
A network incident within external ISP, Airtel, with reachability of specific destination networks was observed. The incident was resolved and we are following up with the ISP for root cause analysis. We will continue to monitor this situation.
- resolved May 19, 2025, 10:44 AM UTC
This incident has been resolved.
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