Fortanix SaaS Outage History

Fortanix SaaS is up right now

Fortanix SaaS had 11 outages in the last 2 years totaling 78h 33m of downtime — averaging 0.5 incidents per month.

There were 11 Fortanix SaaS outages since May 27, 2025 totaling 78h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fortanix.com

Notice April 24, 2026

DSM Saas | EU region | timeouts issue in the Frankfurt region | Monitoring

Detected by Pingoru
Apr 24, 2026, 02:14 PM UTC
Resolved
Apr 26, 2026, 07:22 AM UTC
Duration
1d 17h
Affected: Service availabilityKey ManagementKey usage (Cryptographic operation)
Timeline · 4 updates
  1. monitoring Apr 24, 2026, 02:14 PM UTC

    Between 12:58 UTC and 13:08 UTC on April 24, 2026, we observed elevated error rates and pod restarts in our Frankfurt region. All affected pods have since recovered and are currently running normally. Investigation into the root cause is ongoing.

  2. monitoring Apr 24, 2026, 05:50 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Apr 25, 2026, 06:03 PM UTC

    Following the incident on April 24, 2026 (12:58–13:08 UTC), services in the Frankfurt region have remained stable, and no further issues have been observed. We believe we have identified the root cause and are in the process of validating it through testing. The team is also working on corrective actions to prevent recurrence. We will provide a detailed root cause analysis once our investigation is complete.

  4. resolved Apr 26, 2026, 07:22 AM UTC

    Services have remained stable since recovery, with no further impact observed

Read the full incident report →

Notice February 18, 2026

DSM Saas AU region - Perth | Intermittent timeouts with the service provider

Detected by Pingoru
Feb 18, 2026, 08:34 PM UTC
Resolved
Feb 18, 2026, 11:40 PM UTC
Duration
3h 5m
Affected: Service availabilityKey ManagementKey usage (Cryptographic operation)
Timeline · 3 updates
  1. identified Feb 18, 2026, 08:34 PM UTC

    We're experiencing intermittent timeouts in the AU Perth datacenter since 18-Feb-2026 19:37 UTC. We have contacted our service provider. There should be minimal or no impact on operations. If you encounter any issues, please contact Fortanix Support.

  2. monitoring Feb 18, 2026, 08:43 PM UTC

    Traffic is routed to other Datacenter of AU region and we're actively monitoring.

  3. resolved Feb 18, 2026, 11:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 15, 2026

DSM SaaS Amer | Login failures

Detected by Pingoru
Feb 15, 2026, 09:09 PM UTC
Resolved
Feb 16, 2026, 08:25 AM UTC
Duration
11h 15m
Affected: Service availability
Timeline · 6 updates
  1. investigating Feb 15, 2026, 08:53 PM UTC

    We are currently investigating this issue.

  2. identified Feb 15, 2026, 09:09 PM UTC

    The issue has been identified, and mitigation actions are in progress. Customers may continue to experience intermittent errors while remediation is underway.

  3. identified Feb 16, 2026, 12:10 AM UTC

    We are continuing to implement corrective measures and are seeing signs of improvement. Our team remains engaged in restoring full service stability.

  4. identified Feb 16, 2026, 03:21 AM UTC

    Mitigation actions are progressing, and service availability is improving. We are continuing remediation efforts to ensure full recovery.

  5. monitoring Feb 16, 2026, 03:21 AM UTC

    A fix has been implemented, and service has stabilized. We are actively monitoring system performance to ensure continued normal operation.

  6. resolved Feb 16, 2026, 08:25 AM UTC

    This incident has been resolved. Between 15 Feb 18:30 UTC and 16 Feb 02:25 UTC, customers in the AMER region experienced intermittent service degradation, with a small percentage of requests impacted. Service has fully recovered, and we continue to monitor platform health.

Read the full incident report →

Notice October 21, 2025

DSM SaaS Failover due to upstream network event

Detected by Pingoru
Oct 21, 2025, 10:56 AM UTC
Resolved
Oct 21, 2025, 08:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 21, 2025, 10:56 AM UTC

    We experienced a DSM SaaS service failover triggered by an upstream network event. The failover mechanism functioned as expected, and services were automatically restored. All systems are currently fully operational, and we are continuing to closely monitor the situation to ensure stability.

Read the full incident report →

Notice September 17, 2025

DSM SaaS EU | Network connectivity issue in Frankfurt region

Detected by Pingoru
Sep 17, 2025, 10:05 PM UTC
Resolved
Sep 18, 2025, 02:20 AM UTC
Duration
4h 15m
Affected: Service availabilityKey ManagementKey usage (Cryptographic operation)
Timeline · 2 updates
  1. monitoring Sep 17, 2025, 10:05 PM UTC

    On September 17, 2025, between 21:23 and 21:47 UTC, we experienced a network issue in our EU Frankfurt datacenter. During this time, traffic was automatically rerouted to the nearest datacenter. There should be no impact on operations. We have reached out to our service provider and will continue monitoring closely. If you experience any issues, please reach out to Fortanix Support.

  2. resolved Sep 18, 2025, 02:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025

DSM SaaS | APAC | Reduced redundancy in APAC region

Detected by Pingoru
Sep 08, 2025, 05:55 AM UTC
Resolved
Sep 08, 2025, 06:43 AM UTC
Duration
47m
Affected: Service availabilityKey ManagementKey usage (Cryptographic operation)
Timeline · 2 updates
  1. identified Sep 08, 2025, 05:55 AM UTC

    During planned maintenance at our Singapore (SG) data center in the APAC region, we encountered an unexpected hardware failure. This has resulted in reduced redundancy for services in the APAC region. We have identified the root cause and are actively working on a resolution. We will provide further updates as progress is made.

  2. resolved Sep 08, 2025, 06:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025

DSM Saas | AU region | Intermittent timeouts issue in AU region

Detected by Pingoru
Sep 08, 2025, 12:21 AM UTC
Resolved
Sep 08, 2025, 06:40 AM UTC
Duration
6h 19m
Affected: Service availabilityKey ManagementKey usage (Cryptographic operation)
Timeline · 4 updates
  1. investigating Sep 08, 2025, 12:21 AM UTC

    We experienced the intermittent timeouts issue in AU region. We are actively investigating the cause. If you experience any problems, please contact Fortanix Support.

  2. investigating Sep 08, 2025, 05:22 AM UTC

    Our investigation has identified the root cause of the issue. We are now working on a resolution and will provide an update as soon as possible.

  3. identified Sep 08, 2025, 05:24 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 08, 2025, 06:40 AM UTC

    We have implemented the fix and can confirm the issue is resolved. We will continue to monitor performance to ensure stability. For any new issues, please contact Fortanix Support.

Read the full incident report →

Notice August 12, 2025

DSM SaaS AU Sydney: Loss of Redundancy

Detected by Pingoru
Aug 12, 2025, 09:33 AM UTC
Resolved
Aug 12, 2025, 11:33 AM UTC
Duration
2h
Affected: Service availabilityKey ManagementKey usage (Cryptographic operation)
Timeline · 2 updates
  1. identified Aug 12, 2025, 09:33 AM UTC

    We are currently experiencing reduced redundancy in our connectivity to an upstream provider due to a hardware failure within their network. All traffic is being successfully rerouted through redundant paths, and no impact to customer services is expected at this time. The provider is actively working to resolve the issue and restore full network capacity. We are closely monitoring the situation and will provide updates as more information becomes available.

  2. resolved Aug 12, 2025, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 6, 2025

DSM SaaS | EU Region| InterDC connectivity Issue between Paris and Amsterdam

Detected by Pingoru
Aug 06, 2025, 12:32 PM UTC
Resolved
Aug 06, 2025, 07:02 PM UTC
Duration
6h 29m
Timeline · 6 updates
  1. investigating Aug 06, 2025, 12:32 PM UTC

    We are currently investigating the issue affecting interDC connectivity between Paris and Amsterdam datacenter. There is no customer impact due to the issue. We will provide regular update as we make progress.

  2. investigating Aug 06, 2025, 02:57 PM UTC

    We've made progress and now suspect the issue is with a network component connecting our data centers. We'll provide an update once we confirm this.

  3. investigating Aug 06, 2025, 03:54 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Aug 06, 2025, 03:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Aug 06, 2025, 04:13 PM UTC

    Issue with network components has been rectified and connectivity is restored between the 2 datacenters. We are currently monitoring the device for any further issue.

  6. resolved Aug 06, 2025, 07:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 17, 2025

DSM Saas | UK region | UK is not accessible

Detected by Pingoru
Jun 17, 2025, 03:25 PM UTC
Resolved
Jun 17, 2025, 06:36 PM UTC
Duration
3h 11m
Affected: Service availabilityKey ManagementKey usage (Cryptographic operation)
Timeline · 4 updates
  1. investigating Jun 17, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 17, 2025, 03:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 17, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2025, 06:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 27, 2025

DSM Saas | EU region | Timeouts issue in the Frankfurt region (Resolved)

Detected by Pingoru
May 27, 2025, 09:22 AM UTC
Resolved
May 27, 2025, 08:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 27, 2025, 09:22 AM UTC

    We experienced a timeout issue in the EU DSM SaaS service at Frankfurt region from 08:19:55 to 08:20:05 UTC on May 27, 2025. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.

Read the full incident report →