Formstack incident

Formstack Forms: Phone Number Field

Minor Resolved View vendor source →

Formstack experienced a minor incident on September 17, 2026, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 02:48 PM UTC
Resolved
Sep 17, 2026, 07:15 PM UTC
Duration
4h 27m
Detected by Pingoru
Sep 17, 2026, 02:48 PM UTC

Update timeline

  1. identified Sep 17, 2026, 02:48 PM UTC

    We have identified an issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms. Our team has identified the cause and is working to resolve the issue.

  2. monitoring Sep 17, 2026, 03:20 PM UTC

    A fix has been implemented for the issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms. We are monitoring to ensure the issue remains resolved.

  3. resolved Sep 17, 2026, 07:15 PM UTC

    This incident has been resolved.