Resolved after 26 minutes, on November 4, 2026.
Access to Formstack Documents has been restored, and we are monitoring to confirm continued stability. Document merges were not impacted and continue to complete as expected.
Update timeline
- investigating Nov 04, 2026, 02:31 PM UTC
We are investigating an issue causing authentication errors and preventing some users from accessing Formstack Documents after signing in.We’ll provide an update as soon as more information is available.
- monitoring Nov 04, 2026, 02:49 PM UTC
Access to Formstack Documents has been restored, and we are monitoring to confirm continued stability. Document merges were not impacted and continue to complete as expected.
- resolved Nov 04, 2026, 02:57 PM UTC
This incident has been resolved.
Your product runs on more than Formstack
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services