Form3 incident

INC492886 - Degradation to Form3 - UK Bacs service.

Resolved on November 10, 2026, affecting Direct and Direct Non Settling.

resolved Nov 10, 2026, 06:02 PM UTC

Form3 experienced an impact to the Form3 - UK Bacs service. We have investigated the issue and can confirm during this time DD return submissions were impacted. The issue was resolved at 17:32 UTC and after a period of monitoring, our Incident Response Team have confirmed there is no ongoing impact. Further details will be provided in the postmortem in due course.

Started
Nov 10, 2026, 06:02 PM UTC
Resolved
Nov 10, 2026, 06:02 PM UTC
Duration
–
Detected by Pingoru
Nov 10, 2026, 06:02 PM UTC

Affected components

DirectDirect Non Settling

Update timeline

  1. resolved Nov 10, 2026, 06:02 PM UTC

    Form3 experienced an impact to the Form3 - UK Bacs service. We have investigated the issue and can confirm during this time DD return submissions were impacted. The issue was resolved at 17:32 UTC and after a period of monitoring, our Incident Response Team have confirmed there is no ongoing impact. Further details will be provided in the postmortem in due course.

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