Form3 incident

INC492586 Degradation to Form3 Services

Ongoing since 03:55 PM UTC, affecting VoP Responder and TCH RTP and 1 more.

monitoring Nov 09, 2026, 04:17 PM UTC

We can confirm services have returned to normal processing and no further impact has been identified. We continue to monitor the services to ensure no further degradation is observed.

Started
Nov 09, 2026, 03:55 PM UTC
Resolved
Ongoing
Duration
● 31m
Detected by Pingoru
Nov 09, 2026, 03:55 PM UTC

Affected components

VoP ResponderTCH RTPDirectVoP RequesterDirect (MQ)CoP ResponderDirectDirectDirect (WS)CoP Requester

Update timeline

  1. investigating Nov 09, 2026, 03:55 PM UTC

    Form3 are investigating a performance degradation to the Form3 Services Investigations are ongoing and an update will be provided as soon as more information becomes available.

  2. monitoring Nov 09, 2026, 04:17 PM UTC

    We can confirm services have returned to normal processing and no further impact has been identified. We continue to monitor the services to ensure no further degradation is observed.

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