Form3 incident
INC492913 - Major Outage to the Form3 - UK Instant and Form3 - SEPA services.
Resolved after 34 minutes, affecting Direct and Direct Non Settling and 1 more, on November 10, 2026.
The issue affecting Form3 - UK Instant and Form3 - SEPA services has been resolved. We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed. Further details will be provided in the postmortem in due course.
Affected components
Update timeline
- investigating Nov 10, 2026, 04:37 PM UTC
Form3 are investigating a major outage to the Form3 - SEPA Instant service & SEPA Credit Transfer Investigations are ongoing and an update will be provided as soon as more information becomes available.
- investigating Nov 10, 2026, 05:04 PM UTC
We continue to investigate the degradation to the Form3 - UK Instant and Form3 - SEPA services. Admissions are not impacted Submissions are impacted. Investigations are ongoing and an update will be provided as soon as more information becomes available.
- resolved Nov 10, 2026, 05:11 PM UTC
The issue affecting Form3 - UK Instant and Form3 - SEPA services has been resolved. We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed. Further details will be provided in the postmortem in due course.
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