Flutterwave incident

[NGN] Service Alert: MTN Airtime Purchase Disruption

Ongoing since 11:44 AM UTC, affecting Bill Payments (Airtime).

identified Nov 10, 2026, 11:44 AM UTC

Dear Valued Merchant, We are currently experiencing a service disruption affecting MTN Nigeria airtime purchases. As a result, you may experience failed airtime transactions. All affected transactions are automatically reversed, and we are working with MTN to restore normal service. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue.

Started
Nov 10, 2026, 11:44 AM UTC
Resolved
Ongoing
Duration
● 1h 4m
Detected by Pingoru
Nov 10, 2026, 11:44 AM UTC

Affected components

Bill Payments (Airtime)

Update timeline

  1. identified Nov 10, 2026, 11:44 AM UTC

    Dear Valued Merchant, We are currently experiencing a service disruption affecting MTN Nigeria airtime purchases. As a result, you may experience failed airtime transactions. All affected transactions are automatically reversed, and we are working with MTN to restore normal service. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue.

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