Flutterwave incident

[KES] Service Alert: Temporary Interruption in Payouts

Ongoing since 06:32 AM UTC, affecting Payouts APIs.

identified Nov 02, 2026, 06:32 AM UTC

Dear Valued Merchant, We are currently experiencing a service disruption affecting payouts in KES. Some payouts may be delayed or may not reach recipient accounts as expected. Our team has engaged the relevant provider and is actively working to restore normal processing. We will share further updates as more information becomes available. We sincerely apologize for the inconvenience and thank you for your patience and understanding.

Started
Nov 02, 2026, 06:32 AM UTC
Resolved
Ongoing
Duration
● 2h 19m
Detected by Pingoru
Nov 02, 2026, 06:32 AM UTC

Affected components

Payouts APIs

Update timeline

  1. identified Nov 02, 2026, 06:32 AM UTC

    Dear Valued Merchant, We are currently experiencing a service disruption affecting payouts in KES. Some payouts may be delayed or may not reach recipient accounts as expected. Our team has engaged the relevant provider and is actively working to restore normal processing. We will share further updates as more information becomes available. We sincerely apologize for the inconvenience and thank you for your patience and understanding.

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