Flutterwave incident

[EGP] Service Alert: Temporary Interruption in Incoming Payments

Ongoing since 09:31 PM UTC, affecting Collections APIs.

investigating Oct 29, 2026, 09:31 PM UTC

Dear Valued Merchant, We are currently experiencing a service disruption that is affecting incoming payments in EGP. Some customers may be unable to complete payments, and certain transactions may not go through. Our team is actively investigating and working with the affected provider to restore normal processing. We will share further updates as they become available. We sincerely apologize for the inconvenience this may cause and thank you for your patience and understanding.

Started
Oct 29, 2026, 09:31 PM UTC
Resolved
Ongoing
Duration
● 34m
Detected by Pingoru
Oct 29, 2026, 09:31 PM UTC

Affected components

Collections APIs

Update timeline

  1. investigating Oct 29, 2026, 09:31 PM UTC

    Dear Valued Merchant, We are currently experiencing a service disruption that is affecting incoming payments in EGP. Some customers may be unable to complete payments, and certain transactions may not go through. Our team is actively investigating and working with the affected provider to restore normal processing. We will share further updates as they become available. We sincerely apologize for the inconvenience this may cause and thank you for your patience and understanding.

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