Flutterwave incident
[NGN] Service Restored: Temporary Interruption in Card Payment Processing
Resolved after 38 minutes, affecting Collections APIs, on October 31, 2026.
We are pleased to confirm that the earlier disruption to card payments has been resolved. Card transactions are now being processed normally. We are continuing to monitor closely to make sure services remain stable. Thank you for bearing with us, and we apologize for any inconvenience caused to you and your customers.
Affected components
Update timeline
- identified Oct 31, 2026, 12:05 PM UTC
Dear Valued Merchant, We are currently experiencing a service disruption affecting card payments. Some of your customers may be unable to complete card payments at checkout, or may see payments fail or take longer than expected. Our team is working with the relevant provider to restore normal card processing as quickly as possible. We will share further updates as more information becomes available. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
- resolved Oct 31, 2026, 12:44 PM UTC
We are pleased to confirm that the earlier disruption to card payments has been resolved. Card transactions are now being processed normally. We are continuing to monitor closely to make sure services remain stable. Thank you for bearing with us, and we apologize for any inconvenience caused to you and your customers.
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