Flutterwave incident

[XAF] Service Alert: Mobile Money Transactions Affected

Ongoing since 11:23 AM UTC, affecting Payouts APIs and Collections APIs.

identified Oct 28, 2026, 11:23 AM UTC

Dear Valued Merchant, You may experience problems receiving or sending mobile money payments due to a service disruption affecting Orange Money in Cameroon. Our team is actively working with them on the issue and will share further updates as they become available. We apologize for the disruption and appreciate your patience and understanding.

Started
Oct 28, 2026, 11:23 AM UTC
Resolved
Ongoing
Duration
● 44m
Detected by Pingoru
Oct 28, 2026, 11:23 AM UTC

Affected components

Payouts APIsCollections APIs

Update timeline

  1. identified Oct 28, 2026, 11:23 AM UTC

    Dear Valued Merchant, You may experience problems receiving or sending mobile money payments due to a service disruption affecting Orange Money in Cameroon. Our team is actively working with them on the issue and will share further updates as they become available. We apologize for the disruption and appreciate your patience and understanding.

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