Flutterwave incident

[USD] Service Alert: Card Payments

Ongoing since 08:00 PM UTC, affecting Collections APIs.

identified Oct 28, 2026, 08:01 PM UTC

Dear Valued Merchant, USD card payments are currently failing due to an issue with one of our service providers. We have notified the provider, who is working to restore normal service. We will share further updates as more information becomes available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: US

Started
Oct 28, 2026, 08:00 PM UTC
Resolved
Ongoing
Duration
● 1h 4m
Detected by Pingoru
Oct 28, 2026, 08:00 PM UTC

Affected components

Collections APIs

Update timeline

  1. identified Oct 28, 2026, 08:00 PM UTC

    Dear Valued Merchant, USD card payments are currently failing due to an issue with one of our service providers. We have notified the provider, who is working to restore normal service. We will share further updates as more information becomes available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: US

  2. identified Oct 28, 2026, 08:01 PM UTC

    Dear Valued Merchant, USD card payments are currently failing due to an issue with one of our service providers. We have notified the provider, who is working to restore normal service. We will share further updates as more information becomes available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: US

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