Ongoing since 09:51 PM UTC, affecting Collections APIs.
Dear Valued Merchant, UGX Airtel Mobile Money payments are currently failing due to a service disruption affecting Airtel. We are working with the provider to restore normal payment processing and will share further updates as they become available. We apologize for the disruption and appreciate your patience and understanding.
Affected components
Update timeline
- identified Oct 27, 2026, 09:51 PM UTC
Dear Valued Merchant, UGX Airtel Mobile Money payments are currently failing due to a service disruption affecting Airtel. We are working with the provider to restore normal payment processing and will share further updates as they become available. We apologize for the disruption and appreciate your patience and understanding.
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