Flutterwave incident

[UGX] Service Alert: Mobile Money Payments

Ongoing since 09:51 PM UTC, affecting Collections APIs.

identified Oct 27, 2026, 09:51 PM UTC

Dear Valued Merchant, UGX Airtel Mobile Money payments are currently failing due to a service disruption affecting Airtel. We are working with the provider to restore normal payment processing and will share further updates as they become available. We apologize for the disruption and appreciate your patience and understanding.

Started
Oct 27, 2026, 09:51 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
Oct 27, 2026, 09:51 PM UTC

Affected components

Collections APIs

Update timeline

  1. identified Oct 27, 2026, 09:51 PM UTC

    Dear Valued Merchant, UGX Airtel Mobile Money payments are currently failing due to a service disruption affecting Airtel. We are working with the provider to restore normal payment processing and will share further updates as they become available. We apologize for the disruption and appreciate your patience and understanding.

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