Resolved after 19 minutes, affecting Collections APIs, on October 27, 2026.
NGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- identified Oct 27, 2026, 07:49 AM UTC
Dear Valued Merchant, Some NGN card payments may fail or be delayed due to an intermittent disruption affecting one of our service providers. The provider is reviewing the issue, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding.
- resolved Oct 27, 2026, 08:08 AM UTC
NGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
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