Flutterwave incident

[KES] Service Alert: Issue with Payouts

Ongoing since 10:37 AM UTC, affecting Payouts APIs.

identified Oct 27, 2026, 10:37 AM UTC

Dear Valued Merchant, Some KES payouts may be delayed or fail due to a service disruption with Jambopay. The matter has been escalated to the service provider, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding.

Started
Oct 27, 2026, 10:37 AM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
Oct 27, 2026, 10:37 AM UTC

Affected components

Payouts APIs

Update timeline

  1. identified Oct 27, 2026, 10:37 AM UTC

    Dear Valued Merchant, Some KES payouts may be delayed or fail due to a service disruption with Jambopay. The matter has been escalated to the service provider, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding.

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