Ongoing since 01:50 PM UTC, affecting Collections APIs.
Dear Valued Merchant, Some NGN card payments are currently failing due to an issue with one of our service providers. The provider is reviewing the matter with a view to restoring normal service, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding.
Affected components
Update timeline
- investigating Oct 25, 2026, 01:50 PM UTC
Dear Valued Merchant, Some NGN card payments are currently failing due to an issue with one of our service providers. The provider is reviewing the matter with a view to restoring normal service, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding.
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