Flutterwave incident

[NGN] Service Alert: New Account Creation Affected

Ongoing since 11:04 AM UTC, affecting Flutterwave API.

investigating Oct 23, 2026, 11:04 AM UTC

Dear Valued Merchant, You may be unable to create new accounts, and existing merchants may be unable to generate Payout Sub-Accounts. Most attempts are currently failing, with only a few succeeding. Our team is actively working to restore normal service and will share further updates as soon as possible. We sincerely apologize for the disruption to your business operations and appreciate your patience. Affected Services: Affected Markets: Global

Started
Oct 23, 2026, 11:04 AM UTC
Resolved
Ongoing
Duration
● 8h 57m
Detected by Pingoru
Oct 23, 2026, 11:04 AM UTC

Affected components

Flutterwave API

Update timeline

  1. investigating Oct 23, 2026, 11:04 AM UTC

    Dear Valued Merchant, You may be unable to create new accounts, and existing merchants may be unable to generate Payout Sub-Accounts. Most attempts are currently failing, with only a few succeeding. Our team is actively working to restore normal service and will share further updates as soon as possible. We sincerely apologize for the disruption to your business operations and appreciate your patience. Affected Services: Affected Markets: Global

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