Flutterwave incident

[NGN] Service Alert: Bank Transfer Payments Affected

Ongoing since 10:50 AM UTC, affecting Collections APIs.

investigating Oct 21, 2026, 10:50 AM UTC

Dear Valued Merchant, NGN bank transfer payments made through Wema are currently not completing. We have escalated the matter to Wema and are working closely with them to restore normal service. We will share further updates as soon as we hear back. We apologize for the disruption and appreciate your patience and understanding.

Started
Oct 21, 2026, 10:50 AM UTC
Resolved
Ongoing
Duration
● 1d
Detected by Pingoru
Oct 21, 2026, 10:50 AM UTC

Affected components

Collections APIs

Update timeline

  1. investigating Oct 21, 2026, 10:50 AM UTC

    Dear Valued Merchant, NGN bank transfer payments made through Wema are currently not completing. We have escalated the matter to Wema and are working closely with them to restore normal service. We will share further updates as soon as we hear back. We apologize for the disruption and appreciate your patience and understanding.

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