Flutterwave incident
[NGN] Service Restored: Disruption on NGN Card Collections through Interswitch
Resolved after 6 hours 38 minutes, affecting Collections APIs, on September 24, 2026.
We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Nigeria
Affected components
Update timeline
- identified Sep 24, 2026, 06:58 AM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some NGN card collections through Interswitch, which may prevent transactions from completing successfully. The service provider has been notified and we are working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria
- resolved Sep 24, 2026, 01:36 PM UTC
We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Nigeria
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