Flutterwave incident

[NGN] Service Restored: Disruption on NGN Card Collections through Interswitch

Resolved after 6 hours 38 minutes, affecting Collections APIs, on September 24, 2026.

resolved Sep 24, 2026, 01:36 PM UTC

We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Nigeria

Started
Sep 24, 2026, 06:58 AM UTC
Resolved
Sep 24, 2026, 01:36 PM UTC
Duration
6h 38m
Detected by Pingoru
Sep 24, 2026, 06:58 AM UTC

Affected components

Collections APIs

Update timeline

  1. identified Sep 24, 2026, 06:58 AM UTC

    Dear Valued Merchant, We are currently seeing a disruption affecting some NGN card collections through Interswitch, which may prevent transactions from completing successfully. The service provider has been notified and we are working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

  2. resolved Sep 24, 2026, 01:36 PM UTC

    We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Nigeria

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