Resolved after 6 hours 50 minutes, affecting Collections APIs, on October 14, 2026.
USD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: US
Affected components
Update timeline
- identified Oct 14, 2026, 02:05 PM UTC
Dear Valued Merchant, Merchants accepting USD card payments may see some payment attempts fail. We are looking into the cause and will keep you informed as we learn more. We're sorry for the inconvenience and thank you for your patience. Affected Services: Affected Markets: US
- resolved Oct 14, 2026, 08:56 PM UTC
USD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: US
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