Flow Capture Outage History

Flow Capture degraded · 1 active incident View live status →

Flow Capture had 79 outages in the last 2 years totaling 67h 22m of downtime — averaging 3.2 incidents per month.

There were 79 Flow Capture outages since September 23, 2025 totaling 67h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.moxion.io

Notice September 22, 2026

Multiple Autodesk products

Detected by Pingoru
Sep 22, 2026, 05:54 AM UTC
Resolved
Sep 22, 2026, 05:54 AM UTC
Duration
—
Affected: Revit Cloud Worksharing / Cloud Models
Timeline · 1 update
  1. resolved Sep 22, 2026, 05:54 AM UTC

    On September 21, 2026 at 09:32 PM PDT, Autodesk identified an issue where customers were intermittently unable to access multiple Autodesk products in the US region. Once the issue was resolved on September 21, 2026 at 09:42 PM PDT, all the products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Read the full incident report →

Minor September 21, 2026

Autodesk account

Detected by Pingoru
Sep 21, 2026, 04:51 PM UTC
Resolved
Sep 22, 2026, 04:04 AM UTC
Duration
11h 12m
Timeline · 8 updates
  1. investigating Sep 21, 2026, 04:51 PM UTC

    We are investigating reports of customers experiencing an issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Sep 21, 2026, 05:49 PM UTC

    We are continuing to investigate an issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. identified Sep 21, 2026, 06:34 PM UTC

    We have identified the cause of the issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

  4. identified Sep 21, 2026, 08:35 PM UTC

    We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account. as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. identified Sep 21, 2026, 09:36 PM UTC

    We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  6. identified Sep 21, 2026, 10:31 PM UTC

    We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

  7. identified Sep 22, 2026, 12:30 AM UTC

    We are continuing to work on resolving this issue where Education customers are unable to access or download Fusion because the product is not appearing under Products & Services in their Autodesk Account as quickly as possible. We will provide an update within 4 hours or sooner if we have more information to share.

  8. resolved Sep 22, 2026, 04:04 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 21, 2026

Flow Platform GraphQL API | Flow Platform Permissions | Flow Platform Provisioning

Detected by Pingoru
Sep 21, 2026, 04:38 PM UTC
Resolved
Sep 21, 2026, 05:13 PM UTC
Duration
34m
Timeline · 2 updates
  1. investigating Sep 21, 2026, 04:38 PM UTC

    We are investigating an issue where customers are experiencing intermittent latency while using personal storage in Flow Platform GraphQL API, Flow Platform Permissions and Flow Platform Provisioning, resulting in slow UI response times. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Sep 21, 2026, 05:13 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Notice September 19, 2026

Fusion

Detected by Pingoru
Sep 19, 2026, 06:08 AM UTC
Resolved
Sep 19, 2026, 06:08 AM UTC
Duration
—
Affected: Fusion
Timeline · 1 update
  1. resolved Sep 19, 2026, 06:08 AM UTC

    On September 18, 2026 at 05:49 PM PDT, Autodesk identified an issue where a subset of customers were experiencing sign-in failures in the US region. Once the issue was resolved on September 18, 2026 at 06:10 PM PDT, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Read the full incident report →

Minor September 17, 2026

Multiple Autodesk Products

Detected by Pingoru
Sep 17, 2026, 11:11 PM UTC
Resolved
Sep 18, 2026, 06:27 AM UTC
Duration
7h 16m
Timeline · 5 updates
  1. investigating Sep 17, 2026, 11:11 PM UTC

    We are investigating an issue where customers are unable to access projects within Autodesk Forma and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Sep 18, 2026, 12:11 AM UTC

    We have identified the cause of the issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. identified Sep 18, 2026, 01:11 AM UTC

    We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. identified Sep 18, 2026, 01:55 AM UTC

    We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.

  5. resolved Sep 18, 2026, 06:27 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 16, 2026

Fusion Manage

Detected by Pingoru
Sep 16, 2026, 02:08 PM UTC
Resolved
Sep 16, 2026, 02:08 PM UTC
Duration
—
Affected: Fusion Manage
Timeline · 1 update
  1. resolved Sep 16, 2026, 02:08 PM UTC

    On September 15, 2026, at 10:00 AM PDT, Autodesk identified an issue where customers using webhook-based workflows in Fusion Manage experienced significant delays in workflow execution due to delayed webhook event processing. Once the issue was resolved on September 15, 2026, at 07:24 PM PDT, Fusion Manage returned to normal operation. This is a retroactive notification, as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Read the full incident report →

Minor September 15, 2026

APS - Webhooks

Detected by Pingoru
Sep 15, 2026, 08:31 PM UTC
Resolved
Sep 16, 2026, 10:29 AM UTC
Duration
13h 57m
Timeline · 8 updates
  1. investigating Sep 15, 2026, 08:31 PM UTC

    We are investigating an issue where customers are experiencing significant delays in APS Webhooks event delivery. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Sep 15, 2026, 09:30 PM UTC

    We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. investigating Sep 15, 2026, 10:30 PM UTC

    We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. investigating Sep 15, 2026, 11:35 PM UTC

    We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.

  5. investigating Sep 16, 2026, 01:36 AM UTC

    We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.

  6. investigating Sep 16, 2026, 03:30 AM UTC

    We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 6 hours or sooner if we have more information to share.

  7. monitoring Sep 16, 2026, 06:33 AM UTC

    We have implemented a solution to resolve the issue where customers are experiencing significant delays in APS Webhooks event delivery and our team is currently monitoring the situation. We will provide an update within 6 hours or sooner if we have more information to share.

  8. resolved Sep 16, 2026, 10:29 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 11, 2026

Tinkercad

Detected by Pingoru
Sep 11, 2026, 01:58 AM UTC
Resolved
Sep 11, 2026, 12:45 PM UTC
Duration
10h 46m
Affected: Tinkercad
Timeline · 14 updates

Read the full incident report →

Minor September 10, 2026

APS - Data Management

Detected by Pingoru
Sep 10, 2026, 08:19 PM UTC
Resolved
Sep 10, 2026, 08:19 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 10, 2026, 08:19 PM UTC

    On September 02, 2026 at 09:00 AM PDT, Autodesk identified an issue where customers were unable to create storage locations, preventing them from uploading and publishing files in APS - Data Management in Canada, UK, Germany, India and Japan regions. Once the issue was resolved on September 8, 2026, at 4:01 PM PDT, all services returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Read the full incident report →

Minor September 9, 2026

Forma Build | Forma Data Management

Detected by Pingoru
Sep 09, 2026, 03:14 PM UTC
Resolved
Sep 09, 2026, 06:47 PM UTC
Duration
3h 33m
Timeline · 5 updates
  1. investigating Sep 09, 2026, 03:14 PM UTC

    We are investigating an issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Sep 09, 2026, 04:13 PM UTC

    We are continuing to investigate where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. monitoring Sep 09, 2026, 05:14 PM UTC

    We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. monitoring Sep 09, 2026, 06:26 PM UTC

    We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. resolved Sep 09, 2026, 06:47 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 8, 2026

Forma Build

Detected by Pingoru
Sep 08, 2026, 08:37 PM UTC
Resolved
Sep 08, 2026, 09:37 PM UTC
Duration
59m
Timeline · 2 updates
  1. investigating Sep 08, 2026, 08:37 PM UTC

    We are investigating an issue where customers are unable to import or update schedules and may not receive email notifications impacting critical Schedule workflows in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Sep 08, 2026, 09:37 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 7, 2026

Forma Data Management

Detected by Pingoru
Sep 07, 2026, 04:42 PM UTC
Resolved
Sep 07, 2026, 05:40 PM UTC
Duration
57m
Timeline · 2 updates
  1. investigating Sep 07, 2026, 04:42 PM UTC

    We are investigating an issue where customers are unable to access Forma Data Management within newly created projects in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Sep 07, 2026, 05:40 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 4, 2026

BIM 360 Project Management

Detected by Pingoru
Sep 04, 2026, 07:35 PM UTC
Resolved
Sep 04, 2026, 08:52 PM UTC
Duration
1h 17m
Timeline · 3 updates
  1. investigating Sep 04, 2026, 07:35 PM UTC

    We are investigating reports of customers experiencing an issue where they are unable to view the Activity tab for RFIs in BIM 360 Project Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Sep 04, 2026, 07:48 PM UTC

    We are continuing to investigate an issue where customers are unable to view the Activity tab for RFIs in BIM 360 Project Management. Subsequently, we have identified that this issue is affecting the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Sep 04, 2026, 08:52 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 4, 2026

Autodesk.com

Detected by Pingoru
Sep 04, 2026, 09:31 AM UTC
Resolved
Sep 04, 2026, 11:16 AM UTC
Duration
1h 44m
Timeline · 3 updates
  1. investigating Sep 04, 2026, 09:31 AM UTC

    We are investigating an issue with where customers are experiencing intermittent issues accessing Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Sep 04, 2026, 10:33 AM UTC

    We are continuing to investigate an issue where customers are experiencing intermittent issues accessing Autodesk.com. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Sep 04, 2026, 11:16 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor September 1, 2026

Fusion | Fusion Team

Detected by Pingoru
Sep 01, 2026, 03:11 PM UTC
Resolved
Sep 01, 2026, 05:25 PM UTC
Duration
2h 13m
Affected: FusionFusion Team
Timeline · 4 updates
  1. investigating Sep 01, 2026, 03:11 PM UTC

    We are investigating an issue where customers are experiencing latency while accessing multiple workflows in Fusion Teams. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Sep 01, 2026, 04:07 PM UTC

    We are continuing to investigate an issue where customers are experiencing latency when accessing Bill of Materials, Members, Groups, History panel, Create Version, and Properties workflows in Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. investigating Sep 01, 2026, 05:08 PM UTC

    We are continuing to investigate an issue where customers are experiencing latency when accessing the Members and Groups workflows in Fusion Team. Other workflows, including Bill of Materials, History Panel, Create Version, and Properties within Fusion, are functioning as expected. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. resolved Sep 01, 2026, 05:25 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor August 27, 2026

Autodesk Support

Detected by Pingoru
Aug 27, 2026, 03:07 PM UTC
Resolved
Aug 27, 2026, 04:58 PM UTC
Duration
1h 51m
Timeline · 3 updates
  1. investigating Aug 27, 2026, 03:07 PM UTC

    We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Aug 27, 2026, 04:08 PM UTC

    We are continuing to investigate an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Aug 27, 2026, 04:58 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor August 24, 2026

PlanGrid

Detected by Pingoru
Aug 24, 2026, 09:29 AM UTC
Resolved
Aug 24, 2026, 10:32 AM UTC
Duration
1h 2m
Timeline · 2 updates
  1. investigating Aug 24, 2026, 09:29 AM UTC

    We are investigating an issue where a subset of customers are unable to access PlanGrid whose license had expired. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Aug 24, 2026, 10:32 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor August 17, 2026

Generative Design

Detected by Pingoru
Aug 17, 2026, 10:45 PM UTC
Resolved
Aug 17, 2026, 11:00 PM UTC
Duration
14m
Affected: Generative Design
Timeline · 2 updates
  1. investigating Aug 17, 2026, 10:45 PM UTC

    We are investigating an issue where customers are experiencing failures while submitting jobs in Generative Design. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Aug 17, 2026, 11:00 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor August 14, 2026

Autodesk Assistant

Detected by Pingoru
Aug 14, 2026, 05:44 AM UTC
Resolved
Aug 14, 2026, 06:08 AM UTC
Duration
24m
Timeline · 2 updates
  1. investigating Aug 14, 2026, 05:44 AM UTC

    We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Aug 14, 2026, 06:08 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Notice August 13, 2026

Other Business Systems

Detected by Pingoru
Aug 13, 2026, 02:31 PM UTC
Resolved
Aug 13, 2026, 02:31 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 13, 2026, 02:31 PM UTC

    On August 13, 2026, at 04:35 AM PDT, Autodesk identified an issue where customers were experiencing delays viewing uploaded files in Autodesk Viewer. Once the issue was resolved on August 13, 2026, at 06:56 AM PDT, Autodesk Viewer returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Read the full incident report →

Minor August 13, 2026

APS - Model Derivative | Fusion | Fusion Team

Detected by Pingoru
Aug 13, 2026, 01:18 PM UTC
Resolved
Aug 13, 2026, 02:12 PM UTC
Duration
54m
Affected: FusionFusion Team
Timeline · 3 updates
  1. investigating Aug 13, 2026, 01:18 PM UTC

    We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Aug 13, 2026, 01:56 PM UTC

    We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Aug 13, 2026, 02:12 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor August 13, 2026

Forma Data Management (Canada) | APS - Data Management (Canada)

Detected by Pingoru
Aug 13, 2026, 11:35 AM UTC
Resolved
Aug 13, 2026, 12:10 PM UTC
Duration
35m
Timeline · 3 updates
  1. investigating Aug 13, 2026, 11:35 AM UTC

    We are investigating an issue where customers are unable to upload files in Forma Data Management and APS - Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Aug 13, 2026, 11:56 AM UTC

    We are continuing to investigate an issue where customers are unable to upload files in Forma Data Management in Canada region. We subsequently determined that the cause of this issue is also affecting APS - Data Management in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Aug 13, 2026, 12:10 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor August 12, 2026

Flow Capture

Detected by Pingoru
Aug 12, 2026, 05:36 PM UTC
Resolved
Aug 12, 2026, 06:06 PM UTC
Duration
29m
Timeline · 2 updates
  1. investigating Aug 12, 2026, 05:36 PM UTC

    We are investigating an issue where Customers are unable to create live streams in Flow Capture. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Aug 12, 2026, 06:06 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →

Minor August 11, 2026

Forma Build | Forma Build (European Union)

Detected by Pingoru
Aug 11, 2026, 11:23 PM UTC
Resolved
Aug 11, 2026, 11:53 PM UTC
Duration
29m
Timeline · 2 updates
  1. investigating Aug 11, 2026, 11:23 PM UTC

    We are investigating reports of customers experiencing an issue where they are unable to see the photos module within projects in Forma Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Aug 11, 2026, 11:53 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Read the full incident report →