Flow Capture Outage History
Flow Capture is up right nowPingoru has recorded 223 incidents for Flow Capture: 222 in the last 12 months and 92 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 24 | 23 of 744 (3%) |
| June 2026 | 35 | 32 of 720 (4%) |
| July 2026 | 59 | 104 of 744 (14%) |
| August 2026 | 32 | 83 of 744 (11%) |
| September 2026 | 37 | 79 of 720 (11%) |
| October 2026 | 30 | 178 of 744 (24%) |
| November 2026 | 4 | 3 of 137 (2%) |
Incidents, newest first
Minor November 5, 2026 Forma - Data Connector 1h 8m
Started Nov 05, 2026, 07:44 PM UTC· resolved Nov 05, 2026, 08:53 PM UTC
- investigating Nov 05, 2026, 07:44 PM UTC
We are investigating an issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Nov 05, 2026, 08:37 PM UTC
We have identified the cause of the issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We subsequently determined similar failures in Canada, UK, Germany and Japan regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Nov 05, 2026, 08:53 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor November 5, 2026 Autodesk Tandem™ Connect 1h 1m Autodesk Tandem™ Connect
Started Nov 05, 2026, 01:10 PM UTC· resolved Nov 05, 2026, 02:12 PM UTC
- investigating Nov 05, 2026, 01:10 PM UTC
We are investigating an issue where customers are unable to login to Autodesk Tandem™ Connect. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Nov 05, 2026, 02:12 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor November 2, 2026 BIM 360 Project Home | BIM 360 Project Home (European Union) 1h 12m
Started Nov 02, 2026, 03:56 PM UTC· resolved Nov 02, 2026, 05:09 PM UTC
- investigating Nov 02, 2026, 03:56 PM UTC
We are investigating an issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Nov 02, 2026, 04:56 PM UTC
We have identified the cause of the issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Nov 02, 2026, 05:09 PM UTC
After further review, no customer impact was identified for BIM 360 Project Home in the US and European Union regions. We apologize for any confusion caused by the previous notification.
Notice November 2, 2026 BIM 360 Account Administration 1h 26m
Started Nov 02, 2026, 03:39 PM UTC· resolved Nov 02, 2026, 05:05 PM UTC
- resolved Nov 04, 2026, 08:51 AM UTC
On November 2, 2026, at 07:39 AM PST, Autodesk identified an issue where customers were experiencing issues accessing the services tab in BIM 360 Account Administration in the US and European Union regions. Once the issue was resolved on November 2, 2026, at 09:05 AM PST, BIM 360 Account Administration returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor October 27, 2026 BuildingConnected 1h 6m
Started Oct 27, 2026, 07:25 PM UTC· resolved Oct 27, 2026, 08:32 PM UTC
- investigating Oct 27, 2026, 07:25 PM UTC
We are investigating an issue where a subset of customers is experiencing delays when downloading certain files in BuildingConnected. The affected files can still be viewed on the web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Oct 27, 2026, 08:20 PM UTC
We have identified the cause of the issue where a subset of customers is experiencing delays when downloading certain files in BuildingConnected. The affected files can still be viewed on the web. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 27, 2026, 08:32 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 27, 2026 Informed Design Web App | Informed Design for Revit 1h 14m Informed Design Web App, Informed Design for Revit
Started Oct 27, 2026, 04:33 PM UTC· resolved Oct 27, 2026, 05:47 PM UTC
- investigating Oct 27, 2026, 04:33 PM UTC
We are investigating an issue where customers are unable to generate outputs in Informed Design Web App and Informed Design for Revit. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 27, 2026, 05:47 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 27, 2026 Autodesk Support 2h 3m
Started Oct 27, 2026, 03:45 PM UTC· resolved Oct 27, 2026, 05:49 PM UTC
- investigating Oct 27, 2026, 03:45 PM UTC
We are investigating an issue where customers are unable to make or receive calls to and from the Autodesk Sales Support team. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if we have more information to share.
- monitoring Oct 27, 2026, 04:44 PM UTC
We have implemented a solution to resolve the issue where customers are unable to make or receive calls to and from the Autodesk Sales Support team and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 27, 2026, 05:49 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 27, 2026 Autodesk.com 1h 4m
Started Oct 27, 2026, 11:08 AM UTC· resolved Oct 27, 2026, 12:13 PM UTC
- investigating Oct 27, 2026, 11:08 AM UTC
We are investigating an issue where customers in Japan and Korea are unable to access the AutoCAD Plus Overview page within Autodesk.com. AutoCAD product functionality remains unaffected. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 27, 2026, 12:13 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 26, 2026 BuildingConnected 3h 17m
Started Oct 26, 2026, 05:22 PM UTC· resolved Oct 26, 2026, 08:39 PM UTC
- investigating Oct 26, 2026, 05:22 PM UTC
We are investigating an issue where customers are experiencing delays when downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 26, 2026, 06:21 PM UTC
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 26, 2026, 07:22 PM UTC
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 26, 2026, 08:21 PM UTC
We are continuing to investigate an issue where customers are experiencing delays while downloading certain files in BuildingConnected. Customers can still view the affected files on the web. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 26, 2026, 08:39 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 26, 2026 Autodesk account 52m
Started Oct 26, 2026, 11:45 AM UTC· resolved Oct 26, 2026, 12:38 PM UTC
- investigating Oct 26, 2026, 11:45 AM UTC
We are investigating an issue where customers are unable to view data under the Reporting tab or export reports in the Account account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 26, 2026, 12:38 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 26, 2026 BIM 360 Cost Management 30m
Started Oct 26, 2026, 10:55 AM UTC· resolved Oct 26, 2026, 11:25 AM UTC
- investigating Oct 26, 2026, 10:55 AM UTC
We are investigating an issue where customers are experiencing failures when performing certain workflow actions in BIM 360 Cost Management in the European Union region. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 26, 2026, 11:25 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 23, 2026 RegisterOnce 5d 10h
Started Oct 23, 2026, 08:44 PM UTC· resolved Oct 29, 2026, 06:50 AM UTC
- investigating Oct 23, 2026, 08:44 PM UTC
We are investigating an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 23, 2026, 09:46 PM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 24, 2026, 01:50 AM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 24, 2026, 08:35 AM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 24, 2026, 03:10 PM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 24, 2026, 09:10 PM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 25, 2026, 03:10 AM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 25, 2026, 12:32 PM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 25, 2026, 06:30 PM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 26, 2026, 12:29 AM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 26, 2026, 06:30 AM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- investigating Oct 26, 2026, 02:22 PM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
- identified Oct 26, 2026, 06:20 PM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 27, 2026, 12:33 AM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 27, 2026, 07:31 AM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 27, 2026, 01:30 PM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 28, 2026, 12:08 AM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 28, 2026, 06:30 AM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 28, 2026, 02:52 PM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 28, 2026, 09:31 PM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.
- identified Oct 29, 2026, 04:50 AM UTC
We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 7 hours or sooner if we have more information to share. Thank you for your patience.
- resolved Oct 29, 2026, 06:50 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 23, 2026 Multiple Autodesk Products 1h 24m
Started Oct 23, 2026, 04:10 AM UTC· resolved Oct 23, 2026, 05:34 AM UTC
- investigating Oct 23, 2026, 04:10 AM UTC
We are investigating an issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 23, 2026, 04:29 AM UTC
We are continuing to investigate an issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Oct 23, 2026, 05:29 AM UTC
We have identified the cause of the issue where customers are unable to create support cases, access live chat support, or download case-related files while accessing support services for multiple Autodesk products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 23, 2026, 05:34 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 22, 2026 Multiple Autodesk Products 1h 19m Autodesk Tandem™
Started Oct 22, 2026, 08:52 PM UTC· resolved Oct 22, 2026, 10:12 PM UTC
- investigating Oct 22, 2026, 08:52 PM UTC
We are investigating an issue where customers are unable to access multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Oct 22, 2026, 10:03 PM UTC
We have identified the cause of the issue where a subset of customers are unable to access multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 22, 2026, 10:12 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 22, 2026 Forma - Specifications 1h 58m
Started Oct 22, 2026, 02:32 PM UTC· resolved Oct 22, 2026, 04:30 PM UTC
- resolved Oct 22, 2026, 05:17 PM UTC
On October 22, 2026 at 07:32 AM PDT, Autodesk identified an issue where customers were experiencing delays while loading pages in Forma Specification in the US region. Once the issue was resolved on October 22, 2026 at 09:30 AM PDT, Forma - Specifications returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor October 22, 2026 Forma Takeoff 2h 23m
Started Oct 22, 2026, 02:00 PM UTC· resolved Oct 22, 2026, 04:23 PM UTC
- resolved Oct 22, 2026, 05:48 PM UTC
On October 21, 2026 at 07:00 AM PDT, Autodesk identified an issue where customers were unable to create or delete snapshots in Forma Takeoff in the US region. Once the issue was resolved on October 22, 2026 at 09:23 AM PDT, Forma Takeoff returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor October 21, 2026 Forma Build 56m
Started Oct 21, 2026, 10:46 PM UTC· resolved Oct 21, 2026, 11:42 PM UTC
- investigating Oct 21, 2026, 10:46 PM UTC
We are investigating an issue where customers are unable to access newly created projects within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 21, 2026, 11:42 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 21, 2026 Autodesk account 3h 10m
Started Oct 21, 2026, 10:06 AM UTC· resolved Oct 21, 2026, 01:16 PM UTC
- investigating Oct 21, 2026, 10:06 AM UTC
We are investigating an issue where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 21, 2026, 10:32 AM UTC
We are continuing to investigate where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We have subsequently identified that capacity usage data updates may also experience delays. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 21, 2026, 11:45 AM UTC
We are continuing to investigate where customers are experiencing a delay in API and capacity usage data within Autodesk account. Usage data may not reflect the latest information. We will provide an update within 2 hours or sooner if we have more information to share.
- resolved Oct 21, 2026, 01:16 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 15, 2026 Forma Mobile App 1h 18m
Started Oct 15, 2026, 08:16 PM UTC· resolved Oct 15, 2026, 09:35 PM UTC
- investigating Oct 15, 2026, 08:16 PM UTC
We are investigating reports where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 15, 2026, 09:13 PM UTC
We are continuing to investigate where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 15, 2026, 09:35 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Minor October 13, 2026 Forma Build | Forma - Insight 2h 35m
Started Oct 13, 2026, 09:41 PM UTC· resolved Oct 14, 2026, 12:16 AM UTC
- investigating Oct 13, 2026, 09:41 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 09:49 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 10:39 PM UTC
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 11:39 PM UTC
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 14, 2026, 12:16 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 13, 2026 Flow Platform GraphQL API 1h 8m
Started Oct 13, 2026, 07:44 PM UTC· resolved Oct 13, 2026, 08:53 PM UTC
- investigating Oct 13, 2026, 07:44 PM UTC
We are investigating an issue where customers are unable to create personal storage projects, create assets or upload binaries in Flow Platform GraphQL API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 13, 2026, 08:53 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 13, 2026 Autodesk Business Systems 14m
Started Oct 13, 2026, 12:49 PM UTC· resolved Oct 13, 2026, 01:04 PM UTC
- investigating Oct 13, 2026, 12:49 PM UTC
We are investigating an issue where customers are unable to view or open shared model files in Autodesk Viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 13, 2026, 01:04 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Minor October 13, 2026 Forma Data Management | Forma Build 4h 19m
Started Oct 13, 2026, 07:37 AM UTC· resolved Oct 13, 2026, 11:56 AM UTC
- investigating Oct 13, 2026, 07:37 AM UTC
We are investigating reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 08:36 AM UTC
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 09:36 AM UTC
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 10:42 AM UTC
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 2 hours or sooner if we have more information to share.
- resolved Oct 13, 2026, 11:56 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Notice October 9, 2026 APS - Webhooks –
Started Oct 09, 2026, 12:26 PM UTC· resolved Oct 09, 2026, 12:26 PM UTC
- resolved Oct 09, 2026, 12:26 PM UTC
On October 09, 2026 at 03:29 AM PST, Autodesk identified an issue where customers were unable to create hooks in APS - Webhooks. Once the issue was resolved on October 09, 2026 at 04:14 AM PST, APS - Webhooks returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Minor October 9, 2026 BIM 360 Docs 48m Revit Cloud Worksharing / Cloud Models (European Union)
Started Oct 09, 2026, 09:54 AM UTC· resolved Oct 09, 2026, 10:43 AM UTC
- investigating Oct 09, 2026, 09:54 AM UTC
We are investigating an issue where customers are unable to create file or folders using BIM 360 Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 09, 2026, 10:35 AM UTC
We are continuing to investigate an issue where customers are unable to create/access file or folders using BIM 360 Docs in the European Union region. It was subsequently determined that Revit Cloud Worksharing / Cloud Models and Forma Data Management was also impacted in European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 09, 2026, 10:43 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.