Flow Capture had 78 outages in the last 2 years totaling 78h 22m of downtime — averaging 3.2 incidents per month.
There were 78 Flow Capture outages since September 23, 2025 totaling 78h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
On September 18, 2026 at 05:49 PM PDT, Autodesk identified an issue where a subset of customers were experiencing sign-in failures in the US region. Once the issue was resolved on September 18, 2026 at 06:10 PM PDT, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where customers are unable to access projects within Autodesk Forma and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to work on resolving this issue where subset of customers are unable to access projects within Autodesk Forma and BIM 360 products as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
On September 15, 2026, at 10:00 AM PDT, Autodesk identified an issue where customers using webhook-based workflows in Fusion Manage experienced significant delays in workflow execution due to delayed webhook event processing. Once the issue was resolved on September 15, 2026, at 07:24 PM PDT, Fusion Manage returned to normal operation. This is a retroactive notification, as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where customers are experiencing significant delays in APS Webhooks event delivery. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 6 hours or sooner if we have more information to share.
We have implemented a solution to resolve the issue where customers are experiencing significant delays in APS Webhooks event delivery and our team is currently monitoring the situation. We will provide an update within 6 hours or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
On September 02, 2026 at 09:00 AM PDT, Autodesk identified an issue where customers were unable to create storage locations, preventing them from uploading and publishing files in APS - Data Management in Canada, UK, Germany, India and Japan regions. Once the issue was resolved on September 8, 2026, at 4:01 PM PDT, all services returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
We have implemented a solution to resolve the issue where customers are experiencing delays when uploading files and copying project templates and related documents in Forma Build and Forma Data Management in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are unable to import or update schedules and may not receive email notifications impacting critical Schedule workflows in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are unable to access Forma Data Management within newly created projects in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating reports of customers experiencing an issue where they are unable to view the Activity tab for RFIs in BIM 360 Project Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to view the Activity tab for RFIs in BIM 360 Project Management. Subsequently, we have identified that this issue is affecting the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue with where customers are experiencing intermittent issues accessing Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing intermittent issues accessing Autodesk.com. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing latency while accessing multiple workflows in Fusion Teams. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing latency when accessing Bill of Materials, Members, Groups, History panel, Create Version, and Properties workflows in Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are experiencing latency when accessing the Members and Groups workflows in Fusion Team. Other workflows, including Bill of Materials, History Panel, Create Version, and Properties within Fusion, are functioning as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where a subset of customers are unable to access PlanGrid whose license had expired. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing failures while submitting jobs in Generative Design. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
On August 13, 2026, at 04:35 AM PDT, Autodesk identified an issue where customers were experiencing delays viewing uploaded files in Autodesk Viewer. Once the issue was resolved on August 13, 2026, at 06:56 AM PDT, Autodesk Viewer returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are unable to upload files in Forma Data Management and APS - Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate an issue where customers are unable to upload files in Forma Data Management in Canada region. We subsequently determined that the cause of this issue is also affecting APS - Data Management in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where Customers are unable to create live streams in Flow Capture. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating reports of customers experiencing an issue where they are unable to see the photos module within projects in Forma Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating reports of customers experiencing an issue where they are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.