Flow Capture Outage History
Flow Capture is up right nowFlow Capture had 65 outages in the last 2 years totaling 87h 39m of downtime — averaging 2.7 incidents per month.
There were 65 Flow Capture outages since September 23, 2025 totaling 87h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
Vault Gateway
Affected: Vault Gateway
Timeline · 2 updates
- investigating Aug 04, 2026, 05:55 PM UTC
We are investigating an issue where customers are unable to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 04, 2026, 06:04 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Autodesk account
Timeline · 3 updates
- investigating Aug 04, 2026, 05:15 PM UTC
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 04, 2026, 05:45 PM UTC
We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 04, 2026, 06:29 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
FPTR
Timeline · 3 updates
- investigating Aug 04, 2026, 05:13 PM UTC
We are investigating an issue where customers are experiencing intermittent errors while navigating within FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 04, 2026, 06:14 PM UTC
We are continuing to investigate where customers are experiencing intermittent errors while navigating within FPTR. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 04, 2026, 06:27 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Autodesk Assistant
Timeline · 3 updates
- investigating Aug 04, 2026, 09:13 AM UTC
We are investigating reports where customers are unable to reach a support agent through Autodesk Assistant for Fusion product. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 04, 2026, 10:17 AM UTC
We are continuing to investigate an issue where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 04, 2026, 10:21 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Forma - Insight
Timeline · 5 updates
- investigating Aug 03, 2026, 04:48 PM UTC
We are investigating an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 03, 2026, 05:46 PM UTC
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
- investigating Aug 03, 2026, 09:46 PM UTC
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
- investigating Aug 04, 2026, 12:54 AM UTC
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 04, 2026, 02:50 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Forma Build (Canada)
Timeline · 3 updates
- investigating Aug 03, 2026, 01:27 PM UTC
We are investigating an issue where customers are unable to download asset reports in Forma Build in Canada region. We are actively investigating and will provide an update within 60 minutes, or sooner if additional information becomes available.
- investigating Aug 03, 2026, 02:34 PM UTC
We are continuing to investigate an issue where customers are unable to download asset reports in Forma Build in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 03, 2026, 03:15 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
BIM Collaborate Pro for Government
Affected: BIM Collaborate Pro for Government
Timeline · 1 update
- resolved Jul 31, 2026, 06:34 PM UTC
On July 31, 2026 at 09:43 AM PDT, Autodesk identified an issue where customers experienced intermittent errors and workflow failures in BIM Collaborate Pro for Government. Once the issue was resolved on July 31, 2026 at 10:55 AM PDT, BIM Collaborate Pro for Government returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
MEP Content Editor
Affected: MEP Content Editor
Timeline · 4 updates
- investigating Jul 31, 2026, 08:27 AM UTC
We are investigating an issue where customers are unable to upload configuration in the MEP Content Editor. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jul 31, 2026, 09:20 AM UTC
We have identified the cause of the issue where customers are unable to upload configuration in the MEP Content Editor. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jul 31, 2026, 10:35 AM UTC
We are continuing to work on resolving this issue where customers are unable to upload configuration in the MEP Content Editor as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 31, 2026, 10:54 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Revit Cloud Worksharing / Cloud Models
Affected: Revit Cloud Worksharing / Cloud Models
Timeline · 2 updates
- investigating Jul 31, 2026, 06:24 AM UTC
We are investigating an issue where customers are experiencing issues with initial collaboration and synchronous central synchronization in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 31, 2026, 06:51 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
BIM 360 Cost Management
Timeline · 1 update
- resolved Jul 31, 2026, 03:56 AM UTC
On July 30, 2026 at 7:30 PM PDT, Autodesk identified an issue where customers were unable to access all BIM 360 Cost Management UIs and APIs. Once the issue was resolved on July 30, 2026 at 7:30 PM PDT, BIM 360 Cost Management returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
BuildingConnected | TradeTapp
Timeline · 2 updates
- investigating Jul 30, 2026, 07:42 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to add contacts to their qualifications in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 30, 2026, 07:52 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
APS - Data Management | Autodesk Tandem
Affected: Autodesk Tandem™
Timeline · 15 updates
Autodesk Docs for Government | BIM Collaborate Pro for Government
Affected: Autodesk Docs for GovernmentBIM Collaborate Pro for Government
Timeline · 3 updates
- investigating Jul 29, 2026, 07:26 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 29, 2026, 08:04 PM UTC
We are continuing to investigate an issue where customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 29, 2026, 08:06 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Forma Build | Forma Data Management | Forma Takeoff
Timeline · 2 updates
- investigating Jul 29, 2026, 02:09 PM UTC
We are investigating an issue where customers are unable to create and access new projects in Forma Build, Forma Data Management and Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 29, 2026, 03:04 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Autodesk Support
Timeline · 4 updates
- investigating Jul 28, 2026, 05:38 PM UTC
We are investigating reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 09:38 PM UTC
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 10:33 PM UTC
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 28, 2026, 11:37 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
APS - Model Derivative | Fusion | Fusion Team
Affected: FusionFusion Team
Timeline · 7 updates
- investigating Jul 28, 2026, 03:35 PM UTC
We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 03:57 PM UTC
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We have subsequently identified that Fusion and Fusion Team are also impacted, with customers experiencing failures generating thumbnails. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 05:20 PM UTC
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 06:16 PM UTC
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 07:22 PM UTC
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 07:39 PM UTC
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We can now confirm that Fusion and Fusion Team have returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 28, 2026, 08:31 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Forma Build | Forma Mobile App | Forma Data Management
Timeline · 8 updates
- investigating Jul 28, 2026, 03:08 PM UTC
We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 04:20 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 05:26 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 06:15 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 07:22 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 08:16 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 28, 2026, 09:17 PM UTC
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 28, 2026, 09:45 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Flow Platform Permissions | Flow Platform Provisioning
Timeline · 1 update
- resolved Jul 28, 2026, 01:07 PM UTC
On July 28, 2026, at 03:30 AM PDT, Autodesk identified an issue where customers experienced latency while performing search queries and may have encountered stale data in Flow Platform Provisioning and Flow Platform Permissions. Once the issue was resolved on July 28, 2026, at 05:20 AM PDT, Flow Platform Provisioning and Flow Platform Permissions returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Forma - Data Connector
Timeline · 1 update
- resolved Jul 27, 2026, 11:26 PM UTC
On July 27, 2026 at 01:00 PM PDT, Autodesk identified an issue where customers were unable to extract data within Forma - Data Connector across multiple regions. Once the issue was resolved on July 27, 2026 at 04:00 PM PDT, Forma - Data Connector returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Multiple Autodesk Products
Timeline · 2 updates
- investigating Jul 23, 2026, 03:36 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 23, 2026, 04:20 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Forma Build (Australia region)
Timeline · 2 updates
- investigating Jul 23, 2026, 06:55 AM UTC
We are investigating reports of customers experiencing an issue where they are unable to access the uploaded files in Forma Build in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 23, 2026, 07:53 AM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
APS Model Derivative | Forma - Data Connector
Timeline · 2 updates
- investigating Jul 22, 2026, 01:57 PM UTC
We are investigating an issue where customers are unable to porcess or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 22, 2026, 02:21 PM UTC
We are continuing to investigate an issue where customers are unable to process or upload files in APS Model Derivative and Forma - Data Connector in the European Union region. We subsequently determined that the issue is also impacting APS - Data Management, Forma Data Management, Forma Design Collaboration, BIM 360 Model Coordination, and Forma Build in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Flow Platform GraphQL API
Timeline · 3 updates
- investigating Jul 22, 2026, 01:52 PM UTC
We are investigating an issue where customers are experiencing latency and intermittent failures while accessing the Flow Platform GraphQL API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 22, 2026, 02:52 PM UTC
We are continuing to investigate an issue where customers are experiencing latency and intermittent failures while accessing the Flow Platform GraphQL API. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 22, 2026, 03:02 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Fusion | Fusion Online | Fusion Team | APS - Manufacturing Data Mode
Affected: FusionFusion OnlineFusion Team
Timeline · 4 updates
- investigating Jul 22, 2026, 05:08 AM UTC
We are investigating an issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 22, 2026, 06:05 AM UTC
We are continuing to investigate an issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jul 22, 2026, 07:00 AM UTC
We have implemented a solution to resolve the issue where customers are experiencing failures in design save, version creation, BOM and milestone workflows, and export operations in the Fusion, Fusion team, Fusion Online and APS - Manufacturing Data Model in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 22, 2026, 08:11 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.