Flow Capture experienced a minor incident on October 13, 2026, lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 13, 2026, 09:41 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 09:49 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 10:39 PM UTC
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 13, 2026, 11:39 PM UTC
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 14, 2026, 12:16 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.