Flow Capture incident

BIM 360 Project Home | BIM 360 Project Home (European Union)

Resolved after 1 hour 12 minutes, on November 2, 2026.

resolved Nov 02, 2026, 05:09 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Nov 02, 2026, 03:56 PM UTC
Resolved
Nov 02, 2026, 05:09 PM UTC
Duration
1h 12m
Detected by Pingoru
Nov 02, 2026, 03:56 PM UTC

Update timeline

  1. investigating Nov 02, 2026, 03:56 PM UTC

    We are investigating an issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Nov 02, 2026, 04:56 PM UTC

    We have identified the cause of the issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Nov 02, 2026, 05:09 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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