Flow Capture incident

BIM 360 Account Administration

Resolved after 1 hour 26 minutes, on November 2, 2026.

resolved Nov 04, 2026, 08:51 AM UTC

On November 2, 2026, at 07:39 AM PST, Autodesk identified an issue where customers were experiencing issues accessing the services tab in BIM 360 Account Administration in the US and European Union regions. Once the issue was resolved on November 2, 2026, at 09:05 AM PST, BIM 360 Account Administration returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Started
Nov 02, 2026, 03:39 PM UTC
Resolved
Nov 02, 2026, 05:05 PM UTC
Duration
1h 26m
Detected by Pingoru
Nov 02, 2026, 03:39 PM UTC

Update timeline

  1. resolved Nov 04, 2026, 08:51 AM UTC

    On November 2, 2026, at 07:39 AM PST, Autodesk identified an issue where customers were experiencing issues accessing the services tab in BIM 360 Account Administration in the US and European Union regions. Once the issue was resolved on November 2, 2026, at 09:05 AM PST, BIM 360 Account Administration returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

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