Flow Capture experienced a minor incident on October 9, 2026 affecting Revit Cloud Worksharing / Cloud Models (European Union), lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2026, 09:54 AM UTC
We are investigating an issue where customers are unable to create file or folders using BIM 360 Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 09, 2026, 10:35 AM UTC
We are continuing to investigate an issue where customers are unable to create/access file or folders using BIM 360 Docs in the European Union region. It was subsequently determined that Revit Cloud Worksharing / Cloud Models and Forma Data Management was also impacted in European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 09, 2026, 10:43 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.