Ongoing since 08:44 PM UTC.
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
Update timeline
- investigating Oct 23, 2026, 08:44 PM UTC
We are investigating an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 23, 2026, 09:46 PM UTC
We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.
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