Flock Safety Outage History

Flock Safety is up right now

Pingoru has recorded 50 incidents for Flock Safety: 31 in the last 12 months and 2 in the last 90 days.

Source: status.flocksafety.com

50incidents recorded
31last 12 months
2last 90 days
3 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Flock Safety in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202646 of 720 (1%)
May 2026511 of 744 (1%)
June 202634 of 720 (1%)
July 2026320 of 744 (3%)
August 202613 of 744 (0%)
September 202611 of 720 (0%)
October 202600 of 514 (0%)

Incidents, newest first

Critical September 6, 2026 TLS connectivity widespread issues 1h 9m Search, Insights, and Administration, Alerts & Map, API & Webhooks, VMS and 1 more

Started Sep 06, 2026, 12:39 AM UTC· resolved Sep 06, 2026, 01:49 AM UTC

  1. investigating Sep 06, 2026, 12:39 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 06, 2026, 01:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 06, 2026, 01:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 4, 2026 Nova application down completely 3h 10m

Started Aug 04, 2026, 08:06 PM UTC· resolved Aug 04, 2026, 11:16 PM UTC

  1. identified Aug 04, 2026, 08:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 04, 2026, 08:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2026, 11:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 12, 2026 Audio Hotlist Hits Delayed 1h 3m Alerts & Map

Started Jul 12, 2026, 04:05 AM UTC· resolved Jul 12, 2026, 05:09 AM UTC

  1. investigating Jul 12, 2026, 04:05 AM UTC

    We are currently investigating an issue where audio hotlist hits are delayed Events are still being processed successfully and will be accessible when normal operations resume

  2. monitoring Jul 12, 2026, 04:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 12, 2026, 04:28 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 12, 2026, 05:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026 Hotlist Hits Delayed 3h 25m Search, Insights, and Administration, Alerts & Map

Started Jul 06, 2026, 12:10 PM UTC· resolved Jul 06, 2026, 03:35 PM UTC

  1. investigating Jul 06, 2026, 12:10 PM UTC

    We are currently investigating an issue where hotlist hits are delayed.

  2. monitoring Jul 06, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 06, 2026, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 25, 2026 Live streams have loading issues 50m VMS

Started Jun 25, 2026, 01:22 PM UTC· resolved Jun 25, 2026, 02:13 PM UTC

  1. investigating Jun 25, 2026, 01:22 PM UTC

    We are currently investigating an issue that live streams have trouble loading.

  2. resolved Jun 25, 2026, 02:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026 Analytics page not loading 2h 12m Search, Insights, and Administration

Started Jun 08, 2026, 06:40 PM UTC· resolved Jun 08, 2026, 08:52 PM UTC

  1. investigating Jun 08, 2026, 06:40 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 08, 2026, 06:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 08, 2026, 07:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 08, 2026, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 08, 2026, 08:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2026 Live Video Streams in FlockOS causing app to crash 47m Alerts & Map

Started Jun 05, 2026, 05:59 PM UTC· resolved Jun 05, 2026, 06:46 PM UTC

  1. investigating Jun 05, 2026, 05:59 PM UTC

    We believe we know the root cause and are working on a fix.

  2. identified Jun 05, 2026, 06:30 PM UTC

    We have identified the problem. Engineers are now working on shipping a fixed version.

  3. monitoring Jun 05, 2026, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2026, 06:46 PM UTC

    Live streams in FlockOS are not stable

Read the full incident report →

Major May 25, 2026 Flock Aerodome DNS issue 37m Aerodome

Started May 25, 2026, 09:10 PM UTC· resolved May 25, 2026, 09:48 PM UTC

  1. investigating May 25, 2026, 09:10 PM UTC

    We are currently investigating a DNS issue affecting Flock Aerodome customers in some regions. Our team is actively working to identify the root cause and restore normal service as quickly as possible.

  2. resolved May 25, 2026, 09:48 PM UTC

    The DNS issue affecting Flock Aerodome customers has been resolved. Operations are now back to normal.

Read the full incident report →

Critical May 18, 2026 Customers cannot connect drone to Aerodome platform 31m Aerodome

Started May 18, 2026, 01:21 PM UTC· resolved May 18, 2026, 01:52 PM UTC

  1. investigating May 18, 2026, 01:21 PM UTC

    We have identified the issue and are working on a remediation.

  2. monitoring May 18, 2026, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2026, 01:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 17, 2026 Search Ingest Delayed 8h 43m Search, Insights, and Administration, API & Webhooks

Started May 17, 2026, 10:53 AM UTC· resolved May 17, 2026, 07:37 PM UTC

  1. identified May 17, 2026, 10:53 AM UTC

    Our search system is experiencing intermittent delays ingesting new footage. As a result, recent footage may take longer than usual to become searchable. Alerts and Hot List are unaffected.

  2. identified May 17, 2026, 01:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 17, 2026, 03:38 PM UTC

    We are continuing to work on a fix for this issue. Searches involving exact license plate matches and FreeForm search are unaffected. Alerting and other real-time systems are unaffected.

  4. monitoring May 17, 2026, 05:37 PM UTC

    We have fixed the issue affecting real-time data. We are still working through historical data, so some older footage may take longer than usual to become searchable. Alerting and other real-time systems are unaffected.

  5. resolved May 17, 2026, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 14, 2026 Search degradation 19m Search, Insights, and Administration, Alerts & Map

Started May 14, 2026, 06:34 PM UTC· resolved May 14, 2026, 06:53 PM UTC

  1. investigating May 14, 2026, 06:34 PM UTC

    We are currently investigating this issue.

  2. identified May 14, 2026, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2026, 06:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2026, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 3, 2026 Operational Issues 3h 10m Search, Insights, and Administration, Alerts & Map, API & Webhooks, VMS and 1 more

Started Apr 03, 2026, 09:30 PM UTC· resolved Apr 04, 2026, 12:41 AM UTC

  1. investigating Apr 03, 2026, 09:30 PM UTC

    We are currently investigating operational issues within our system Footage is still being processed successfully and will be accessible when normal operations resume

  2. identified Apr 03, 2026, 09:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 03, 2026, 09:48 PM UTC

    We are continuing to work on a fix for this issue. In addition to the components already mentioned, users are currently unable to log into Aerodome.

  4. identified Apr 03, 2026, 10:13 PM UTC

    We are currently testing a fix.

  5. monitoring Apr 03, 2026, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 04, 2026, 12:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026 Issues with our NCIC Source - hits on that source are currently paused 1h 51m Alerts & Map

Started Apr 03, 2026, 04:10 PM UTC· resolved Apr 03, 2026, 06:01 PM UTC

  1. investigating Apr 03, 2026, 04:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 03, 2026, 05:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 3, 2026 Plate reads, insights, and alerts delayed 31m Search, Insights, and Administration, Alerts & Map

Started Apr 03, 2026, 02:37 PM UTC· resolved Apr 03, 2026, 03:08 PM UTC

  1. investigating Apr 03, 2026, 02:37 PM UTC

    Plate reads are currently delayed, footage will be processed upon a fix being implemented.

  2. monitoring Apr 03, 2026, 02:44 PM UTC

    The cause has been identified and plate reads are now being uploaded. Some cameras will be delayed as they process the backlog.

  3. resolved Apr 03, 2026, 03:08 PM UTC

    This issue has been resolved. All reads, insights, and alerts are realtime.

Read the full incident report →

Major March 27, 2026 Footage Ingestion Delayed 42m Search, Insights, and Administration, Alerts & Map

Started Mar 27, 2026, 10:35 PM UTC· resolved Mar 27, 2026, 11:17 PM UTC

  1. investigating Mar 27, 2026, 10:35 PM UTC

    We are currently investigating operational issues within our system. New Search results and Hot List alerts will be delayed. Footage is still being captured successfully and will be accessible when processing issues are resolved.

  2. identified Mar 27, 2026, 11:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 27, 2026, 11:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 5, 2026 Degraded Performance: Network Audit Downloads and Search 3h 46m Search, Insights, and Administration

Started Mar 05, 2026, 03:27 PM UTC· resolved Mar 05, 2026, 07:13 PM UTC

  1. identified Mar 05, 2026, 03:27 PM UTC

    We are aware of an issue impacting the ability to download Network Audit files and the ability to perform Searches. Our engineering team is actively working on a resolution. Access to other system features remains unaffected.

  2. resolved Mar 05, 2026, 07:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 12, 2026 Degraded Performance: Network Audit Downloads and Transparency Portals 1d 3h Search, Insights, and Administration

Started Feb 12, 2026, 05:30 PM UTC· resolved Feb 13, 2026, 09:28 PM UTC

  1. identified Feb 13, 2026, 03:35 PM UTC

    We are aware of an issue impacting the ability to download Network Audit files. Our engineering team is actively working on a resolution. Access to other system features remains unaffected.

  2. resolved Feb 13, 2026, 09:28 PM UTC

    The incident has been resolved

Read the full incident report →

Minor November 24, 2025 Hotlist hits delayed, Search UI degraded performance 2h 24m Search, Insights, and Administration, Alerts & Map

Started Nov 24, 2025, 06:08 PM UTC· resolved Nov 24, 2025, 08:32 PM UTC

  1. identified Nov 24, 2025, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 24, 2025, 08:32 PM UTC

    This incident has been resolved as of 1:40pm ET

Read the full incident report →

Minor November 11, 2025 Frontend Operational Issues 21m Search, Insights, and Administration, Alerts & Map

Started Nov 11, 2025, 07:08 PM UTC· resolved Nov 11, 2025, 07:29 PM UTC

  1. investigating Nov 11, 2025, 07:08 PM UTC

    We are currently investigating frontend operational issues within our system. Users on the west coast may have difficulty loading frontend web pages. Footage is still being processed successfully and will be accessible when normal operations resume.

  2. identified Nov 11, 2025, 07:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2025, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025 Cloud Recording 3h 12m VMS

Started Oct 30, 2025, 04:30 PM UTC· resolved Oct 30, 2025, 07:42 PM UTC

  1. investigating Oct 30, 2025, 04:30 PM UTC

    Cameras recording video to cloud is down.

  2. identified Oct 30, 2025, 04:51 PM UTC

    The issue has been identified

  3. monitoring Oct 30, 2025, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 30, 2025, 07:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025 All systems are currently down. 3h 22m Search, Insights, and Administration, Alerts & Map, API & Webhooks, VMS

Started Oct 20, 2025, 08:18 AM UTC· resolved Oct 20, 2025, 11:41 AM UTC

  1. investigating Oct 20, 2025, 08:18 AM UTC

    We are experiencing a major service disruption due to an issue with the third-party platform provider that hosts our infrastructure. Their engineering teams are actively working on a fix, and we are closely monitoring their progress. We will provide another update as soon as we have new information or an estimated time of resolution.

  2. identified Oct 20, 2025, 09:07 AM UTC

    The issue has been identified by the third-party platform provider that hosts our infrastructure. They are working on multiple parallel paths to accelerate recovery.

  3. monitoring Oct 20, 2025, 11:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 11:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 11, 2025 Partial VMS Outage 48m VMS

Started Oct 11, 2025, 01:41 AM UTC· resolved Oct 11, 2025, 02:30 AM UTC

  1. investigating Oct 11, 2025, 01:41 AM UTC

    We are currently investigating a VMS issue that is causing a partial outage for some cameras.

  2. identified Oct 11, 2025, 01:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 11, 2025, 02:30 AM UTC

    The recent issue with video streams has been resolved. Please refresh your browser or application to restore your connection.

Read the full incident report →

Major October 8, 2025 Hotlist, Search, Alerts Delayed 3h 7m Search, Insights, and Administration, Alerts & Map

Started Oct 08, 2025, 11:10 PM UTC· resolved Oct 09, 2025, 02:17 AM UTC

  1. identified Oct 08, 2025, 11:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 09, 2025, 12:25 AM UTC

    Alerts are back to real-time.

  3. resolved Oct 09, 2025, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025 Device statuses unavailable 23m Search, Insights, and Administration

Started Sep 26, 2025, 12:50 AM UTC· resolved Sep 26, 2025, 01:14 AM UTC

  1. identified Sep 26, 2025, 12:50 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 26, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 26, 2025, 01:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 21, 2025 Login Issues 3h 6m Search, Insights, and Administration, Auth0 User Authentication, Alerts & Map, Auth0 Machine to Machine Authentication and 2 more

Started Aug 21, 2025, 05:48 PM UTC· resolved Aug 21, 2025, 08:54 PM UTC

  1. investigating Aug 21, 2025, 05:48 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2025, 05:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 21, 2025, 05:49 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 21, 2025, 05:52 PM UTC

    We are continuing to investigate this issue.

  5. identified Aug 21, 2025, 06:20 PM UTC

    Logging into the application is impacted. No footage or assets have been lost.

  6. monitoring Aug 21, 2025, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 21, 2025, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →