Flock Safety incident

Operational Issues

Major Resolved View vendor source →
Started
Apr 03, 2026, 09:30 PM UTC
Resolved
Apr 04, 2026, 12:41 AM UTC
Duration
3h 10m
Detected by Pingoru
Apr 03, 2026, 09:30 PM UTC

Affected components

Search, Insights, and AdministrationAlerts & MapAPI & WebhooksVMSAerodome

Update timeline

  1. investigating Apr 03, 2026, 09:30 PM UTC

    We are currently investigating operational issues within our system Footage is still being processed successfully and will be accessible when normal operations resume

  2. identified Apr 03, 2026, 09:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 03, 2026, 09:48 PM UTC

    We are continuing to work on a fix for this issue. In addition to the components already mentioned, users are currently unable to log into Aerodome.

  4. identified Apr 03, 2026, 10:13 PM UTC

    We are currently testing a fix.

  5. monitoring Apr 03, 2026, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 04, 2026, 12:41 AM UTC

    This incident has been resolved.

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