Resolved after 21 minutes, affecting Search, Insights, and Administration and Alerts & Map, on November 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Search, Insights, and AdministrationAlerts & Map
Update timeline
- investigating Nov 11, 2025, 07:08 PM UTC
We are currently investigating frontend operational issues within our system. Users on the west coast may have difficulty loading frontend web pages. Footage is still being processed successfully and will be accessible when normal operations resume.
- identified Nov 11, 2025, 07:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 11, 2025, 07:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2025, 07:29 PM UTC
This incident has been resolved.
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