Flock Safety Outage History

Flock Safety is up right now

Pingoru has recorded 51 incidents for Flock Safety: 32 in the last 12 months and 3 in the last 90 days.

Source: status.flocksafety.com

51incidents recorded
32last 12 months
3last 90 days
3 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Flock Safety in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202646 of 720 (1%)
May 2026511 of 744 (1%)
June 202634 of 720 (1%)
July 2026320 of 744 (3%)
August 202613 of 744 (0%)
September 202611 of 720 (0%)
October 202614 of 590 (1%)

Incidents, newest first

Major August 4, 2025 Search Timeouts 4h 10m Search, Insights, and Administration

Started Aug 04, 2025, 06:11 PM UTC· resolved Aug 04, 2025, 10:22 PM UTC

  1. investigating Aug 04, 2025, 06:11 PM UTC

    We are investigating timeouts in our search experience. Footage is still being processed and stored successfully.

  2. investigating Aug 04, 2025, 06:59 PM UTC

    We are continuing to investigate this issue

  3. monitoring Aug 04, 2025, 07:37 PM UTC

    The search system has recovered and we are continuing to monitor.

  4. investigating Aug 04, 2025, 08:07 PM UTC

    We are again seeing an increase in search failures and are continuing to investigate root causes.

  5. monitoring Aug 04, 2025, 09:14 PM UTC

    The search system has recovered and we are continuing to monitor.

  6. resolved Aug 04, 2025, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 1, 2025 Audio Hits Delayed 2h 19m Alerts & Map

Started Aug 01, 2025, 08:28 PM UTC· resolved Aug 01, 2025, 10:48 PM UTC

  1. investigating Aug 01, 2025, 08:28 PM UTC

    Audio hits are delayed. We are currently investigating the issue.

  2. monitoring Aug 01, 2025, 09:08 PM UTC

    A fix has been implemented and we are monitoring the results. Audio alerts should be back to real time.

  3. resolved Aug 01, 2025, 10:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 11, 2025 Map Outage 17m Alerts & Map

Started Jul 11, 2025, 06:56 PM UTC· resolved Jul 11, 2025, 07:13 PM UTC

  1. investigating Jul 11, 2025, 06:56 PM UTC

    The map in FlockOS is not loading. Footage is still being processed and alerts are still coming in. We are investigating.

  2. investigating Jul 11, 2025, 07:13 PM UTC

    The issue has been resolved

  3. resolved Jul 11, 2025, 07:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 5, 2025 Gun shot detection alerts delayed 43m Alerts & Map

Started Jul 05, 2025, 05:28 AM UTC· resolved Jul 05, 2025, 06:11 AM UTC

  1. investigating Jul 05, 2025, 05:28 AM UTC

    We are currently investigating this issue.

  2. identified Jul 05, 2025, 05:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 05, 2025, 05:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 05, 2025, 06:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025 Degraded Video Streams 19m VMS

Started Jul 01, 2025, 11:00 PM UTC· resolved Jul 01, 2025, 11:19 PM UTC

  1. investigating Jul 01, 2025, 11:00 PM UTC

    Some video streams may be experiencing issues at this time

  2. investigating Jul 01, 2025, 11:11 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 01, 2025, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 01, 2025, 11:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 30, 2025 PTZ Condors Down 1h 50m VMS

Started Jun 30, 2025, 01:52 PM UTC· resolved Jun 30, 2025, 03:43 PM UTC

  1. investigating Jun 30, 2025, 01:52 PM UTC

    PTZ Condors are currently not accessible. Footage is still being saved to disk and will not be lost. Solar fixed Condors will continue to operate as expected.

  2. identified Jun 30, 2025, 01:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 30, 2025, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 26, 2025 Search results are delayed 8m Search, Insights, and Administration

Started Jun 26, 2025, 10:49 PM UTC· resolved Jun 26, 2025, 10:58 PM UTC

  1. identified Jun 26, 2025, 10:49 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 26, 2025, 10:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 10:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2025 Alerts delayed 42m Search, Insights, and Administration, Alerts & Map, API & Webhooks

Started May 22, 2025, 11:41 AM UTC· resolved May 22, 2025, 12:24 PM UTC

  1. investigating May 22, 2025, 11:41 AM UTC

    We are currently investigating this issue.

  2. identified May 22, 2025, 12:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2025, 12:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2025, 12:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2025 Hotlist Tool Issues 30m Alerts & Map

Started May 20, 2025, 08:38 PM UTC· resolved May 20, 2025, 09:09 PM UTC

  1. investigating May 20, 2025, 08:38 PM UTC

    We are currently investigating an issue where hotlist hits are delayed and history not returning properly. Footage is still being processed successfully and will be accessible when normal operations resume.

  2. identified May 20, 2025, 08:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 20, 2025, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 20, 2025, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2025 New search results delayed 30m Search, Insights, and Administration

Started Apr 24, 2025, 05:27 PM UTC· resolved Apr 24, 2025, 05:57 PM UTC

  1. investigating Apr 24, 2025, 05:27 PM UTC

    We are currently investigating an issue where ingestion of new reads for searches are delayed. Footage is still being processed successfully and will be accessible when normal operations resume.

  2. identified Apr 24, 2025, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2025, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 05:57 PM UTC

    This incident has been resolved. Search results are back to real time.

Read the full incident report →

Minor April 22, 2025 SMS messages for MFA not getting delivered 22h 27m Search, Insights, and Administration, Auth0 User Authentication, Alerts & Map, API & Webhooks and 1 more

Started Apr 22, 2025, 01:38 PM UTC· resolved Apr 23, 2025, 12:06 PM UTC

  1. identified Apr 22, 2025, 01:38 PM UTC

    Our SMS provider Twilio (https://status.twilio.com/) is currently experiencing issues delivering short code messages. This prevents users with SMS MFA enabled from logging in.

  2. monitoring Apr 22, 2025, 06:14 PM UTC

    Our SMS provider Twilio has identified the network responsible and is working to resolve the issue. https://status.twilio.com/

  3. monitoring Apr 23, 2025, 02:17 AM UTC

    Twilio has narrowed it down to only users on the Onvoy Spectrum Mobile Network and is working to resolve the issue. Most users should not be affected, but users on that network might have trouble receiving SMS short codes for MFA. https://status.twilio.com/

  4. resolved Apr 23, 2025, 12:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 27, 2025 Issue with Admin App 41m Search, Insights, and Administration

Started Mar 27, 2025, 10:45 PM UTC· resolved Mar 27, 2025, 11:26 PM UTC

  1. investigating Mar 27, 2025, 10:45 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 27, 2025, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →