Flock Safety incident

Plate reads, insights, and alerts delayed

Major Resolved View vendor source →

Flock Safety experienced a major incident on April 3, 2026 affecting Search, Insights, and Administration and Alerts & Map, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 02:37 PM UTC
Resolved
Apr 03, 2026, 03:08 PM UTC
Duration
31m
Detected by Pingoru
Apr 03, 2026, 02:37 PM UTC

Affected components

Search, Insights, and AdministrationAlerts & Map

Update timeline

  1. investigating Apr 03, 2026, 02:37 PM UTC

    Plate reads are currently delayed, footage will be processed upon a fix being implemented.

  2. monitoring Apr 03, 2026, 02:44 PM UTC

    The cause has been identified and plate reads are now being uploaded. Some cameras will be delayed as they process the backlog.

  3. resolved Apr 03, 2026, 03:08 PM UTC

    This issue has been resolved. All reads, insights, and alerts are realtime.