Flock Safety experienced a major incident on March 27, 2026 affecting Search, Insights, and Administration and Alerts & Map, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Search, Insights, and AdministrationAlerts & Map
Update timeline
- investigating Mar 27, 2026, 10:35 PM UTC
We are currently investigating operational issues within our system. New Search results and Hot List alerts will be delayed. Footage is still being captured successfully and will be accessible when processing issues are resolved.
- identified Mar 27, 2026, 11:13 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 27, 2026, 11:17 PM UTC
This incident has been resolved.