Flexera incident

Flexera One- IT Asset management- APAC & EU - Slowness and degraded performance

Flexera is currently experiencing a minor incident affecting IT Asset Management - EU Inventory Upload and IT Asset Management - APAC Inventory Upload, which began 7h ago. The vendor's full update timeline is below.

Started
Jul 17, 2026, 08:24 AM UTC
Resolved
Ongoing
Duration
● 6h 46m
Detected by Pingoru
Jul 17, 2026, 08:24 AM UTC

Affected components

IT Asset Management - EU Inventory UploadIT Asset Management - APAC Inventory Upload

Update timeline

  1. identified Jul 17, 2026, 08:24 AM UTC

    Incident Description: We have identified an issue affecting inventory processing in Flexera One IT Asset Management following the deployment of the 2026 R1.1 release in our APAC and Europe environments. As a result, a subset of customers may experience degraded performance when accessing certain areas of the user interface and while performing system-related tasks. Priority: P3 Restoration Activity: Our technical teams have identified the issue as a software defect introduced with the 2026 R1.1 release. Mitigation measures have been implemented to reduce customer impact, and teams are actively working to fully restore service performance. We will continue to provide updates as progress is made.