Flexera Outage History

Flexera degraded · 1 active incident View live status →

Flexera had 98 outages in the last 2 years totaling 809h 51m of downtime — averaging 4 incidents per month.

There were 98 Flexera outages since September 27, 2025 totaling 809h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.flexera.com

Minor September 16, 2026

Flexera Community- Service unavailable

Detected by Pingoru
Sep 16, 2026, 09:04 AM UTC
Resolved
Sep 17, 2026, 11:01 AM UTC
Duration
1d 1h
Affected: Flexera Community
Timeline · 5 updates
  1. identified Sep 16, 2026, 09:04 AM UTC

    Incident Description: We are currently experiencing an issue affecting the Flexera Community site. Due to an ongoing outage impacting a third-party service provider, customers may be unable to access the Flexera Community portal or may experience intermittent and unreliable behaviour. Additionally, customers may be unable to create, update, or interact with support cases through the Community site. Emails sent to [email protected] during this period may not be received or processed until the underlying outage has been resolved. Priority: P3 Restoration Activity: Our technical teams are actively monitoring the situation and working with the third-party provider to track restoration efforts. We will continue to assess customer impact and provide further updates as additional information becomes available.

  2. identified Sep 16, 2026, 12:31 PM UTC

    The service provider has successfully validated the fix in a test environment and has begun deploying it across all affected instances. The rollout is progressing on a region-by-region basis, and services are returning to normal in regions where deployment has been completed.

  3. monitoring Sep 16, 2026, 07:25 PM UTC

    Our service provider reports that service telemetry has remained healthy following deployment of the mitigation. Community remains accessible at this time, and no confirmed ongoing impact has been identified. We will continue monitoring the environment to ensure ongoing stability while final validation activities are completed. We will provide a further update as additional information becomes available.

  4. monitoring Sep 16, 2026, 10:00 PM UTC

    Our service provider has declared the underlying incident resolved following successful mitigation and extended validation. Community remains accessible, and no confirmed ongoing impact has been identified. Monitoring throughout the recovery period has not identified any additional issues. This incident is now considered resolved.

  5. resolved Sep 17, 2026, 11:01 AM UTC

    Our teams have continued to monitor the service throughout the recovery period, and no additional issues have been observed. Based on the sustained stability of the service, this incident is now considered resolved.

Read the full incident report →

Major September 15, 2026

Flexera - EU - Policies/Automation Unavailable

Detected by Pingoru
Sep 15, 2026, 11:05 PM UTC
Resolved
Sep 16, 2026, 08:24 AM UTC
Duration
9h 19m
Affected: Automation
Timeline · 3 updates
  1. investigating Sep 15, 2026, 11:05 PM UTC

    Incident Description: We are currently investigating an issue affecting the Policies and Automation services in the EU Production environment. Customers in the EU may experience failures when using Policies and may be unable to view their policies through the user interface. The impact is limited to the EU region. Priority: P2 Restoration Activity: Our technical teams have been engaged and are actively investigating an issue encountered during an infrastructure upgrade to identify the underlying cause and restore normal service as quickly as possible. Further updates will be provided as the investigation progresses.

  2. monitoring Sep 16, 2026, 06:16 AM UTC

    The issue affecting the EU environment has been resolved, and access to the user interface has been fully restored. While the service is now operating normally, it may take some time for the backlog of queued work that accumulated during the outage to be processed. Our teams are actively monitoring the recovery to ensure the backlog is cleared and services continue to perform as expected. We will continue to monitor the environment closely and confirm once processing has fully returned to normal levels.

  3. resolved Sep 16, 2026, 08:24 AM UTC

    Our teams have continued to monitor the service closely, and no new issues have been observed. The backlog of queued work that accumulated during the disruption is processing successfully and continuing to decrease as expected. Based on the stability observed since recovery, this incident is now resolved. We will continue to monitor processing to ensure the remaining backlog clears completely and the service continues to operate as expected.

Read the full incident report →

Major September 14, 2026

Flexera One - NAM - Access Disruption

Detected by Pingoru
Sep 14, 2026, 10:23 PM UTC
Resolved
Sep 14, 2026, 11:00 PM UTC
Duration
37m
Affected: IT Visibility USCloud License Management - USIT Asset Management - US Login PageCloud Cost Optimization - US
Timeline · 2 updates
  1. investigating Sep 14, 2026, 10:23 PM UTC

    Incident Description: We are currently investigating an issue affecting access to Flexera One services in the NAM region. The impacted customers may experience difficulties accessing the platform or may encounter errors after authentication. Priority: P1 Restoration Activity: Our technical have been engaged and are actively investigating the issue to identify the underlying cause and restore normal service as quickly as possible.

  2. resolved Sep 14, 2026, 11:00 PM UTC

    Our investigation identified a connectivity issue within a service dependency path that affected customer access in the North America environment. Our technical teams updated the routing configuration, successfully restoring connectivity between the affected services. Service has been fully restored and is operating normally. The issue is resolved.

Read the full incident report →

Major September 12, 2026

Flexera One - IT asset management- EU - Intermittent Black/Pink screen error

Detected by Pingoru
Sep 12, 2026, 11:40 AM UTC
Resolved
Sep 12, 2026, 11:40 AM UTC
Duration
—
Affected: IT Asset Management - EU Login Page
Timeline · 1 update
  1. resolved Sep 12, 2026, 11:40 AM UTC

    Incident Description: Our teams earlier detected an intermittent issue that affected a subset of customers using Flexera One IT Asset Management in the EU environment. Affected customers may have intermittently experienced missing ITAM menu items, blank or pink error screens, or difficulty loading ITAM pages, while other Flexera One modules remained accessible. Priority: P2 Impact Start: September 10, 2026 , 2:00 AM PDT Impact End: September 10, 2026 , 6:00 AM PDT Resolution: The issue self-resolved, and affected customers regained access to ITAM functionality. Our technical teams monitored the environment and confirmed that error levels decreased and the service returned to a stable state. Next Actions: Our teams will continue to investigate the underlying root cause for the issue and further details will be shared via a post mortem report.

Read the full incident report →

Critical September 8, 2026

Flexera One - IT Asset Management - APAC - Service Unavailable

Detected by Pingoru
Sep 08, 2026, 06:46 PM UTC
Resolved
Sep 08, 2026, 08:57 PM UTC
Duration
2h 11m
Affected: IT Asset Management - APAC Beacon CommunicationIT Asset Management - APAC Inventory UploadIT Asset Management - APAC Login PageIT Asset Management - APAC Batch Processing SystemIT Asset Management - APAC Business Reporting
Timeline · 4 updates
  1. investigating Sep 08, 2026, 06:46 PM UTC

    Incident Description: We are investigating an issue affecting Flexera One IT Asset Management in the APAC region. During a scheduled upgrade to version 2026R1.3 in the Australian Production environment, an issue was encountered that prevented the maintenance activity from being completed within the planned maintenance window. As a result, customers may be unable to access Flexera One IT Asset Management services in the APAC region. Priority: P1 Restoration Activity: Our technical teams are actively investigating the issue and reviewing the upgrade activity within the affected environment. We are working to identify the cause of the issue and implement a resolution to restore service availability as quickly as possible. Further updates will be provided as more information becomes available.

  2. identified Sep 08, 2026, 07:44 PM UTC

    The issue has been identified and a fix has been implemented. The upgrade process has resumed and is currently progressing through the remaining deployment activities. Our technical teams are closely monitoring the environment to ensure the upgrade completes successfully and service availability is restored. Further updates will be provided as significant progress is made.

  3. monitoring Sep 08, 2026, 08:01 PM UTC

    The upgrade to version 2026R1.3 has been successfully completed. Our technical teams are now performing post-deployment validation activities to verify service availability, functionality, and overall platform stability . We are closely monitoring the environment as these validation checks are completed and will provide a further update once validation has concluded.

  4. resolved Sep 08, 2026, 08:57 PM UTC

    Post-deployment validation activities have concluded, and service availability and platform stability have been confirmed. Access to Flexera One IT Asset Management services in the APAC region has been fully restored.

Read the full incident report →

Major July 28, 2026

Flexera One - APAC - Service Disruption

Detected by Pingoru
Jul 28, 2026, 11:14 PM UTC
Resolved
Jul 29, 2026, 02:05 AM UTC
Duration
2h 50m
Affected: IT Asset Management - APAC Beacon Communicationapi.flexera.auIT Visibility - APACCloud Cost Optimization - APACCloud License Management - APACIT Asset Management - APAC Inventory UploadIT Asset Management - APAC Login PageIT Asset Management - APAC Batch Processing SystemIT Asset Management - APAC Business ReportingIT Asset Management - APAC SaaS Manager
Timeline · 4 updates

Read the full incident report →