- Detected by Pingoru
- Jun 12, 2026, 01:38 AM UTC
- Resolved
- Jun 12, 2026, 06:24 AM UTC
- Duration
- 4h 46m
Affected: Snow Atlas - AustraliaSnow Atlas API - Australia
Timeline · 3 updates
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- Detected by Pingoru
- Jun 04, 2026, 09:17 PM UTC
- Resolved
- Jun 08, 2026, 07:47 AM UTC
- Duration
- 3d 10h
Affected: IT Asset Management - US Inventory UploadIT Asset Management - EU Inventory UploadIT Asset Management - APAC Inventory Upload
Timeline · 8 updates
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- Detected by Pingoru
- Jun 03, 2026, 04:00 PM UTC
- Resolved
- Jun 04, 2026, 06:58 PM UTC
- Duration
- 1d 2h
Affected: IT Asset Management - US Batch Processing System
Timeline · 6 updates
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investigating Jun 03, 2026, 04:00 PM UTC
Incident Description: We are investigating an issue affecting batch job processing for Flexera One IT Asset Management in the North America region. As a result, customers may experience delays in the completion of scheduled or queued batch processing jobs. Priority: P2 Restoration Activity: Our technical team is actively working to restore expected batch processing levels. Recovery actions are underway to increase processing capacity, reduce the current queue, and improve batch job processing throughput. We will continue to monitor progress and provide updates as recovery work continues.
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identified Jun 03, 2026, 06:22 PM UTC
Our technical team is continuing recovery work to restore expected batch processing levels. Additional processing capacity has been added to help reduce the current queue, and the team is continuing to review how queued jobs are being distributed for processing to improve overall throughput. Recovery efforts remain in progress, and we will continue monitoring the environment while work continues.
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identified Jun 03, 2026, 08:46 PM UTC
Our technical team is continuing recovery work to restore expected batch processing levels. Cleanup activities have been completed to reduce the current queue, and processing throughput is now improving. The team is continuing to monitor progress while recovery efforts remain in progress.
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monitoring Jun 04, 2026, 02:52 AM UTC
Our technical team has added processing capacity to improve batch processing throughput and reduce the remaining backlog. Additional processing capacity remains in place and is helping queued work continue to process. Processing activity has improved, and the backlog is continuing to decrease. The team is keeping the incident in a monitoring state while the remaining queued work clears and will continue tracking throughput and queue levels to confirm full recovery.
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monitoring Jun 04, 2026, 07:45 AM UTC
Processing activity continues to improve, and backlog levels are steadily decreasing. Our teams remain in a monitoring phase while the remaining queued work is processed and are continuing to track processing rates and queue volumes to validate sustained recovery. We will provide further updates as more information becomes available.
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resolved Jun 04, 2026, 06:58 PM UTC
Our technical team has confirmed that batch processing has recovered and is operating as expected. Earlier delays have been addressed, and queued work is now processing normally. We will keep monitoring the environment to ensure stability, and this incident is now resolved.
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- Detected by Pingoru
- Jun 03, 2026, 02:49 PM UTC
- Resolved
- Jun 03, 2026, 02:49 PM UTC
- Duration
- —
Affected: Snow Atlas - EuropeSnow Atlas API - Europe
Timeline · 2 updates
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- Detected by Pingoru
- Jun 02, 2026, 02:46 PM UTC
- Resolved
- Jun 02, 2026, 04:18 PM UTC
- Duration
- 1h 32m
Affected: Snow Atlas - AustraliaSnow Atlas API - Australia
Timeline · 4 updates
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- Detected by Pingoru
- Jun 02, 2026, 02:29 PM UTC
- Resolved
- Jun 16, 2026, 09:33 AM UTC
- Duration
- 13d 19h
Affected: IT Visibility USIT Visibility EU
Timeline · 22 updates
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- Detected by Pingoru
- Jun 02, 2026, 07:41 AM UTC
- Resolved
- Jun 02, 2026, 09:55 PM UTC
- Duration
- 14h 14m
Affected: IT Asset Management - APAC Beacon CommunicationIT Visibility - APAC
Timeline · 5 updates
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- Detected by Pingoru
- May 29, 2026, 03:07 AM UTC
- Resolved
- May 29, 2026, 10:23 AM UTC
- Duration
- 7h 15m
Affected: Snow Atlas - AustraliaSnow Atlas API - Australia
Timeline · 3 updates
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- Detected by Pingoru
- May 27, 2026, 11:04 AM UTC
- Resolved
- May 27, 2026, 01:33 PM UTC
- Duration
- 2h 28m
Affected: IT Asset Management - EU Inventory Upload
Timeline · 4 updates
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- Detected by Pingoru
- May 26, 2026, 09:49 PM UTC
- Resolved
- May 27, 2026, 07:33 AM UTC
- Duration
- 9h 44m
Affected: IT Asset Management - US Beacon Communication
Timeline · 5 updates
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- Detected by Pingoru
- May 15, 2026, 05:11 PM UTC
- Resolved
- May 26, 2026, 04:39 AM UTC
- Duration
- 10d 11h
Affected: IT Visibility US
Timeline · 17 updates
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- Detected by Pingoru
- May 13, 2026, 02:49 PM UTC
- Resolved
- May 13, 2026, 05:02 PM UTC
- Duration
- 2h 13m
Affected: Spot UISpot API
Timeline · 5 updates
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- Detected by Pingoru
- May 11, 2026, 03:31 AM UTC
- Resolved
- May 15, 2026, 04:42 AM UTC
- Duration
- 4d 1h
Affected: IT Visibility US
Timeline · 12 updates
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- Detected by Pingoru
- May 08, 2026, 10:44 PM UTC
- Resolved
- May 09, 2026, 09:47 AM UTC
- Duration
- 11h 2m
Affected: Snow Atlas - AmericaSnow Atlas API - AmericaCloud Cost Optimization - US
Timeline · 4 updates
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- Detected by Pingoru
- May 08, 2026, 03:00 AM UTC
- Resolved
- May 09, 2026, 05:23 AM UTC
- Duration
- 1d 2h
Affected: Spot UISpot APISpot Website
Timeline · 6 updates
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- Detected by Pingoru
- May 07, 2026, 04:48 PM UTC
- Resolved
- May 07, 2026, 07:38 PM UTC
- Duration
- 2h 49m
Affected: IT Asset Management - US Beacon Communication
Timeline · 4 updates
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- Detected by Pingoru
- Apr 29, 2026, 06:33 PM UTC
- Resolved
- Apr 29, 2026, 06:33 PM UTC
- Duration
- —
Affected: IT Asset Management - US SaaS Manager
Timeline · 2 updates
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- Detected by Pingoru
- Apr 28, 2026, 03:31 PM UTC
- Resolved
- Apr 28, 2026, 05:50 PM UTC
- Duration
- 2h 19m
Affected: IT Asset Management - US Batch Processing System
Timeline · 3 updates
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- Detected by Pingoru
- Apr 21, 2026, 09:01 AM UTC
- Resolved
- Apr 21, 2026, 09:23 AM UTC
- Duration
- 21m
Affected: Snow Atlas - AustraliaSnow Atlas API - Australia
Timeline · 3 updates
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- Detected by Pingoru
- Apr 14, 2026, 12:15 PM UTC
- Resolved
- Apr 14, 2026, 12:15 PM UTC
- Duration
- —
Affected: IT Asset Management - US Beacon CommunicationIT Asset Management - US Inventory Upload
Timeline · 2 updates
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- Detected by Pingoru
- Apr 08, 2026, 11:07 AM UTC
- Resolved
- Apr 08, 2026, 02:11 PM UTC
- Duration
- 3h 3m
Affected: IT Asset Management - EU Inventory Upload
Timeline · 3 updates
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- Detected by Pingoru
- Apr 02, 2026, 08:50 PM UTC
- Resolved
- Apr 07, 2026, 09:36 PM UTC
- Duration
- 5d
Affected: CloudCheckr US regionCloudCheckr - EU (European Region)CloudCheckr - AU (Australia & New Zealand region)CloudCheckr GOV regionCloudCheckr Federal
Timeline · 6 updates
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- Detected by Pingoru
- Apr 02, 2026, 08:02 PM UTC
- Resolved
- Apr 02, 2026, 08:47 PM UTC
- Duration
- 44m
Affected: IT Asset Management - US Beacon CommunicationIT Visibility USCloud License Management - USCloud Commitment Management - USIT Asset Management - US Inventory UploadIT Asset Management - US Login PageIT Asset Management - US Batch Processing SystemIT Asset Management - US Business ReportingIT Asset Management - US SaaS ManagerCloud Cost Optimization - USIT Asset Management - US Restful APIsCloudscape
Timeline · 4 updates
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- Detected by Pingoru
- Mar 31, 2026, 10:12 PM UTC
- Resolved
- Apr 04, 2026, 06:13 AM UTC
- Duration
- 3d 8h
Affected: IT Visibility USIT Visibility EUIT Visibility - APAC
Timeline · 9 updates
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- Detected by Pingoru
- Mar 31, 2026, 08:08 PM UTC
- Resolved
- Mar 31, 2026, 09:38 PM UTC
- Duration
- 1h 30m
Affected: IT Visibility US
Timeline · 4 updates
Read the full incident report →