Flexera incident

Flexera One - IT Asset Management - APAC - Service Disruption

Critical Resolved View vendor source →

Flexera experienced a critical incident on October 15, 2026 affecting IT Asset Management - APAC Beacon Communication and IT Asset Management - APAC Inventory Upload and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 06:34 PM UTC
Resolved
Oct 15, 2026, 07:32 PM UTC
Duration
58m
Detected by Pingoru
Oct 15, 2026, 06:34 PM UTC

Affected components

IT Asset Management - APAC Beacon CommunicationIT Asset Management - APAC Inventory UploadIT Asset Management - APAC Login PageIT Asset Management - APAC Batch Processing SystemIT Asset Management - APAC Business ReportingIT Asset Management - APAC SaaS Manager

Update timeline

  1. resolved Oct 15, 2026, 10:37 PM UTC

    Incident Description: Following the scheduled Flexera One IT Asset Management 2026R1.4 production release in the Australia region, we experienced an issue affecting Flexera One IT Asset Management services in APAC. As a result, customers were unable to access Flexera One IT Asset Management during the impact period. Priority: P1 Impact Start: October 15, 2026 at 11:34 AM PDT Impact End: October 15, 2026 at 12:32 PM PDT Restoration Activity: Our technical teams identified an issue affecting service components following the scheduled production release. Remediation was applied to the affected components to restore service availability. Following recovery, Flexera One IT Asset Management services in APAC returned to normal operation, and the issue is now considered resolved.