Flexera incident

Flexera One - IT Asset Management - All Regions - Third-Party Inventory Import Issues

Flexera is currently experiencing a major incident affecting IT Asset Management - US Inventory Upload and IT Asset Management - EU Inventory Upload and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 09:17 PM UTC
Resolved
Ongoing
Duration
● 1h 39m
Detected by Pingoru
Jun 04, 2026, 09:17 PM UTC

Affected components

IT Asset Management - US Inventory UploadIT Asset Management - EU Inventory UploadIT Asset Management - APAC Inventory Upload

Update timeline

  1. investigating Jun 04, 2026, 09:17 PM UTC

    Incident Description: We are investigating an issue affecting third-party inventory imports in IT Asset Management. As a result, some customers may experience third-party inventory imports timing out, failing, or remaining in progress longer than expected. Priority: P2 Restoration Activity: Technical teams have identified that some third-party inventory uploads are not completing successfully after the import package is created. Teams are applying backend mitigation where available while continuing work to restore the standard upload flow. No customer action is required at this time.