Flexera incident

Flexera One- IT Asset management & IT Visibility- APAC- Red Bar Error When Reconfiguring A Beacon

Flexera is currently experiencing a major incident affecting IT Asset Management - APAC Beacon Communication and IT Visibility - APAC, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 07:41 AM UTC
Resolved
Ongoing
Duration
● 3h 9m
Detected by Pingoru
Jun 02, 2026, 07:41 AM UTC

Affected components

IT Asset Management - APAC Beacon CommunicationIT Visibility - APAC

Update timeline

  1. investigating Jun 02, 2026, 07:41 AM UTC

    Incident Description: We are currently investigating an issue affecting a subset of our customers in the APAC production environment who may encounter Red bar errors when attempting to reconfigure or redirect a Beacon . Priority: P2 Restoration Activity: Our technical and support teams havebeen engaged and they have identified that the issue is affecting multiple APAC production tenants. Initial investigations have ruled out several potential causes, and teams are continuing to analyze service dependencies and platform behavior to determine the root cause.

  2. identified Jun 02, 2026, 10:21 AM UTC

    Our technical teams have identified a potential root cause for the issue and are actively working to implement and validate a fix. Investigation and remediation efforts remain ongoing, and teams are closely monitoring the environment throughout the implementation process. Further updates will be provided as they become available.