Finalsite incident
Mass Notifications and Messages XR-Enterprise: Phone Messaging Delayed (Resolved)
Resolved on September 8, 2025, affecting Mass Notifications and Messages XR Enterprise.
This status is to inform you of an incident that is now resolved. Earlier today, an issue was encountered where some phone messages were not sent, categorized as "Not Completed" in Message Tracking. This issue has now been resolved, and messages have been sent. If your local blackout time began before this issue was resolved (estimated time of resolution: 9:45pm ET), delivery will be delayed until messaging can recommence at the end of your designated blackout time.
Affected components
Update timeline
- resolved Sep 08, 2025, 02:05 AM UTC
This status is to inform you of an incident that is now resolved. Earlier today, an issue was encountered where some phone messages were not sent, categorized as "Not Completed" in Message Tracking. This issue has now been resolved, and messages have been sent. If your local blackout time began before this issue was resolved (estimated time of resolution: 9:45pm ET), delivery will be delayed until messaging can recommence at the end of your designated blackout time.
Your product runs on more than Finalsite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services