Field Nation incident
PSS and related metrics are displaying delayed data
Resolved after 3 hours 21 minutes, affecting Work Orders (Work Orders) and Reporting and Analytics (Reporting and Analytics), on May 27, 2026.
A fix has been deployed and the data backfill is complete. PSS and related metrics are now reflecting recent activity, including assignments and cancellations. We have internally verified the fix and will continue to monitor closely. No action is required on your part. Thank you for your patience....
Affected components
Update timeline
- investigating May 27, 2026, 03:28 PM UTC
We are currently experiencing an issue where provider performance scores and metrics are displaying delayed data. Both buyers and providers may notice that recent activity, such as assignments and cancellations, is not yet reflected in these scores. No action is required on your part, and our...
- resolved May 27, 2026, 06:50 PM UTC
A fix has been deployed and the data backfill is complete. PSS and related metrics are now reflecting recent activity, including assignments and cancellations. We have internally verified the fix and will continue to monitor closely. No action is required on your part. Thank you for your patience....
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