FastSpring incident

Issues affecting certain payment methods that show QR code

Ongoing since 06:40 PM UTC.

investigating Nov 03, 2026, 06:54 PM UTC

We are continuing to investigate this issue.

Started
Nov 03, 2026, 06:40 PM UTC
Resolved
Ongoing
Duration
● 2h 40m
Detected by Pingoru
Nov 03, 2026, 06:40 PM UTC

Update timeline

  1. investigating Nov 03, 2026, 06:40 PM UTC

    We are currently experiencing issues affecting certain payment methods due to a technical outage at ANTOM"s cloud provider. As a result, some buyers may encounter difficulties completing their purchases using the following payment methods: QRIS VietQR Troy (credit card) DANA KakaoPay OVO PromptPay Alipay NaverPay TossPay We are actively working to resolve the issue and will provide an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. investigating Nov 03, 2026, 06:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 03, 2026, 06:54 PM UTC

    We are continuing to investigate this issue.

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