FastSpring incident

Payment Processing Delays or Failures

Resolved after 20 minutes, affecting FastSpring System, on November 3, 2026.

investigating Nov 03, 2026, 06:34 PM UTC

We are currently experiencing issues affecting certain payment methods. As a result, some buyers may encounter difficulties completing their purchases using the following payment methods: QRIS VietQR Troy (credit card) DANA KakaoPay OVO PromptPay Alipay NaverPay TossPay We are actively working to resolve the issue and will provide an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.

Started
Nov 03, 2026, 06:34 PM UTC
Resolved
Nov 03, 2026, 06:54 PM UTC
Duration
20m
Detected by Pingoru
Nov 03, 2026, 06:34 PM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Nov 03, 2026, 06:34 PM UTC

    We are currently experiencing issues affecting certain payment methods. As a result, some buyers may encounter difficulties completing their purchases using the following payment methods: QRIS VietQR Troy (credit card) DANA KakaoPay OVO PromptPay Alipay NaverPay TossPay We are actively working to resolve the issue and will provide an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. resolved Nov 03, 2026, 06:54 PM UTC

    This incident has been resolved.

Your product runs on more than FastSpring

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →