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FastSpring is up

No incidents right now.

FastSpring is operational right now. Last checked just now; the most recent incident resolved 11h ago.

Real-time FastSpring status, recent outages, and incident history: pulled directly from FastSpring's official status page at status.fastspring.com every 5 minutes. Pingoru tracks 1 FastSpring service and has captured 11 incidents in the last 90 days (95.55% uptime). Get email, Slack, Discord, or webhook alerts the moment FastSpring reports a new incident, free for 3 monitors, no credit card.

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FastSpring uptime 95.55% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 20m
    Started Oct 29, 2026, 11:21 PM UTC · Resolved Oct 29, 2026, 11:41 PM UTC
    FastSpring System
    Timeline · 2 updates
    • investigating · Oct 29, 2026, 11:21 PM UTC

      No impact on payment authorizations. Credit card transactions may experience intermittent delays or failures due to an issue with our third-party payment processing gateway. We are actively investigating and will share updates shortly.

    • resolved · Oct 29, 2026, 11:41 PM UTC

      Payment processing is fully operational. Our gateway provider has confirmed that transaction authorization and capture are functioning normally, with no impact on buyers or sellers.

    Latest: Payment processing is fully operational. Our gateway provider has confirmed that transaction authorization and capture are functioning normally, with no impact on buyers or sellers…

  2. Resolved 32m
    Started Oct 20, 2026, 11:22 AM UTC · Resolved Oct 20, 2026, 11:55 AM UTC
    FastSpring System
    Timeline · 2 updates
    • investigating · Oct 20, 2026, 11:22 AM UTC

      Some asynchronous Data API report jobs are failing due to an access-denied error when writing reports to the S3 storage bucket. The issue began at approximately 18:06 UTC, October 19th and is intermittent, with some jobs continuing to complete successfully. Multiple stores are affected, and a service restart has not resolved the issue. The team is investigating.

    • resolved · Oct 20, 2026, 11:55 AM UTC

      A fix has been applied, and the data-service has been restarted. The issue appears to be resolved, and the team will continue to monitor the service to ensure report jobs are completing successfully.

    Latest: A fix has been applied, and the data-service has been restarted. The issue appears to be resolved, and the team will continue to monitor the service to ensure report jobs are compl…

  3. Resolved 48m
    Started Oct 15, 2026, 11:50 PM UTC · Resolved Oct 16, 2026, 12:39 AM UTC
    FastSpring System
    Timeline · 2 updates
    • investigating · Oct 15, 2026, 11:50 PM UTC

      We are investigating an issue that may affect webhook delivery for some sellers. Once the issue is resolved, affected webhooks will be retried according to our standard retry process. We will provide updates as more information becomes available.

    • resolved · Oct 16, 2026, 12:39 AM UTC

      The issue has been resolved and affected webhooks are being retried.

    Latest: The issue has been resolved and affected webhooks are being retried.

  4. Resolved 10h 55m
    Started Sep 18, 2026, 12:14 PM UTC · Resolved Sep 18, 2026, 11:09 PM UTC
    FastSpring System
    Timeline · 3 updates
    • investigating · Sep 18, 2026, 12:14 PM UTC

      We are investigating a delay affecting the processing of some scheduled subscription renewals. Our team is actively working to process the delayed renewals and determine the cause. We will provide an update as more information becomes available.

    • investigating · Sep 18, 2026, 01:37 PM UTC

      Subscription notifications and rebills are currently experiencing a delay. We are working on processing all renewals and sellers should allow a grace period for all subscription billings to process.

    • resolved · Sep 18, 2026, 11:09 PM UTC

      All pending subscription notifications and rebills for September 18, 2026, have been successfully processed. Because processing was completed within the UTC day, there is no anticipated impact on accounts or schedules. We apologize for the delay.

    Latest: All pending subscription notifications and rebills for September 18, 2026, have been successfully processed. Because processing was completed within the UTC day, there is no antici…

  5. Resolved 2h 26m
    Started Sep 17, 2026, 09:35 AM UTC · Resolved Sep 17, 2026, 12:02 PM UTC
    FastSpring System
    Timeline · 2 updates
    • investigating · Sep 17, 2026, 09:35 AM UTC

      We are currently investigating an issue that is preventing some sellers from creating custom orders. Our team is actively investigating the issue and working to restore the functionality as soon as possible. We will provide further updates as more information becomes available.

    • resolved · Sep 17, 2026, 12:02 PM UTC

      The issue preventing some sellers from creating custom orders has been resolved. We are continuing to monitor the situation to ensure stability.

    Latest: The issue preventing some sellers from creating custom orders has been resolved. We are continuing to monitor the situation to ensure stability.

See the full FastSpring outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse FastSpring outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 1 component checked every 5 minutes
53incidents recorded
11last 12 months
6last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, UPI Issues on March 24, 2026, ran for 23 days. 6 maintenance windows announced in the same period.

Most affected components, last 12 months

  • FastSpring System9

Latest incidents

  • Increased Latency Issues October 29, 2026 · 20 minutes · degraded service

    No impact on payment authorizations. Credit card transactions may experience intermittent delays or failures due to an issue with our third-party payment…

  • Data API – Intermittent Report Job Failures October 20, 2026 · 32 minutes · notice

    Some asynchronous Data API report jobs are failing due to an access-denied error when writing reports to the S3 storage bucket. The issue began at…

  • Webhook delivery October 15, 2026 · 48 minutes · degraded service

    We are investigating an issue that may affect webhook delivery for some sellers. Once the issue is resolved, affected webhooks will be retried according to our…

Outage history

Past 90 days · 6 incidents View full outage history →