FastSpring incident

Custom Orders Unavailable

Notice Resolved View vendor source →

FastSpring experienced a notice incident on September 17, 2026 affecting FastSpring System, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 09:35 AM UTC
Resolved
Sep 17, 2026, 12:02 PM UTC
Duration
2h 26m
Detected by Pingoru
Sep 17, 2026, 09:35 AM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Sep 17, 2026, 09:35 AM UTC

    We are currently investigating an issue that is preventing some sellers from creating custom orders. Our team is actively investigating the issue and working to restore the functionality as soon as possible. We will provide further updates as more information becomes available.

  2. resolved Sep 17, 2026, 12:02 PM UTC

    The issue preventing some sellers from creating custom orders has been resolved. We are continuing to monitor the situation to ensure stability.